bwin Sports Betting Review (2024)

Users' Rating: 5 (2)
  • Part of the world's largest gaming group
  • Extensive casino & live casino offering
  • More than 20 million customers
TPP RATING3.6 / 5
  • Welcome Offer Promo Code
    Welcome Offer
    £20 Backup Bet
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    Expires: No Expiry
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    18+ New UK players only. Min deposit req. £10. Certain deposit methods excluded. Place 1 sport bet (3+ selections). Excl Horse Racing. Min stake £10. Max stake £20. Min Odds 2/1 (3.0). Max FreeBet £20 for football only. FreeBet valid for 7 days. FreeBet stake not returned. Full T&Cs apply. Bet Responsibly. BeGambleAware.org #ad

  • Sports Promo Code
    Sports
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    18+ A maximum of one reward may be used per bet slip. A combination of multiple rewards is not possible. Odds Boots may be subject to restrictions: for example, they may only be valid for certain sports or may only be used on certain devices. In such cases you will be informed of the restrictions in the Odds Boost overview. Odds Boosts may not be used for special offers such as „Price Boosts“ or "Combi+“. Full T&Cs apply. Bet Responsibly. BeGambleAware.org #ad

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    Football
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    18+ Tell us your Favourite Team for personalised content & offers. Full T&Cs apply. Bet Responsibly. BeGambleAware.org #ad

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    18+ Place a real money win or each way bet on UK or Irish horse racing. If bet wins and starting price is greater than the original price taken, bet will be settled at the bigger odds. Restrictions and full T&Cs apply. Bet Responsibly. BeGambleAware.org #ad

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bwin Quick Facts

Website www.bwin.com
Betting Options Sportsbook, Virtuals, Casino, Live Casino, Poker
Compatibility
iOS
Android
Tablet
Mac/PC
Support Email, Phone, Live Chat
Owner LC International Limited
Founded 1997
Headquarters Entain, Unit 6, 120, ST Business Centre, Triq ix-Xatt Gzira, Malta
License UKGC
Deposit Methods
Withdrawal Methods
LANGUAGES
uk
MAIN FEATURES
UK Gambling Commission
Live Stream
VIP Programm
Cash Out
Bet Builder
Support
Native App
Cryptocurrency
Established in 1997
Pros:
  • An icon among sports betting providers in Europe
  • Listed on the stock exchange since 2000
  • Up to 90 different betting markets
  • 40 sports on offer
Cons:
  • No VIP or Loyalty program on sportsbook
  • Customer service may be complicated to use
  • Several payment issues, particularly for withdrawals

Introduction

Formerly established in 1997 as ‘betandwin’, the betting site’s name was changed to bwin in 2006, and is headquartered in Vienna, Austria, with over 20 million customers from all over the world and 25 core markets at the time of writing.

The purpose of this review is to evaluate the offerings of bwin and determine whether it is the right betting site for you, the bettor. Does bwin tick all the right boxes? Does the betting site satisfy all your betting needs? Continue reading to find out more.

Registration Process 5/5

  • Quick and simple registration process
  • Account verification link via an email
  • Proof of identity may be required for first withdrawal

The registration process at bwin is somewhat different from other websites, with eight small steps that can be completed very quickly. In fact, the whole process took us only about three minutes. Below is a brief breakdown of each section.

As soon as you open bwin’s website, you will be redirected to the home page. Click on the yellow-coloured “REGISTER” button at the top-right hand side of your screen. You will then be redirected to the registration from, as can be seen from the image below.

bwin Registration Screenshot

The country of residence is automatically set to the UK, though you can change this should you need to. Afterwards, enter your email address and hit ‘Continue’ when you’re done.

bwin Registration Screenshot

The second step of bwin’s registration process requires you to create a unique password. As shown in the image above, you must include a number of special characters. Once you’re satisfied, hit “NEXT”.

bwin Registration Screenshot

Very simple. Just add your full name and be sure to select whichever prefix you identify yourself with.

bwin Registration Screenshot

Add your date of birth. Of course, you must be over 18 to register with any UK bookie.

bwin Registration Screenshot

Add your phone number.

bwin Registration Screenshot

Fill in your current address. This process is made even more efficient with an automatic search bar, meaning that adding your postal code will be enough to get the search going.

bwin Registration Screenshot

The penultimate step is an optional one. bwin, like many other websites, sends promotions to its customers – it’s up to you to decide where you want to receive the information, or if you want to receive it at all.

The final step. GBP (the pound) is already automatically included, though you can simply select your preferred currency here. Click on “Create my account”, verify your email address, and your account has now been created!

Deposit and Withdrawal Options 3.5/5

  • Over 40 deposit methods
  • Minimum deposit amount starts from £5
  • Minimum withdrawal amount starts from £5

Before you can go on to deposit funds into your bwin account or place any bets, you must first verify your account.

Rest assured, though, that this is required by all regulated operators, who must perform identity theft and fraud checks, as well as confirm customers' age for gambling. To complete this process, you need to submit copies of official documents such as your passport or driving licence, as well as a recent bank statement or utility bill (no older than three months). These documents can be uploaded through the tools on the site itself or emailed to customer support.

After your account has been successfully verified, you're ready to get started!

At the time of writing, the betting site is offering over 40 deposit methods for UK customers, with deposits themselves processed instantly and free of charge. Bear in mind that the maximum and minimum deposit amount varies across each method.

Method Min Max Processing Time Fee
£10 Instant None
£10 Instant None
£10 Instant None
£10 Instant None
£10 Instant None
£10 Instant None
£10 Instant None
£5 £5,000 Instant None
Method Min Max Processing Time Fee
£10 Up to 5 working days None
£10 Up to 5 working days None
£10 Up to 5 working days None
£10 Up to 5 working days None
£10 Up to 5 working days None
£10 Up to 5 working days None
£5 £5,000 Up to 5 working days None
£10 Up to 5 working days None

Punters at bwin are spoilt for choice when it comes to choosing their preferred deposit method, with a number of prominent options available. VISA and Mastercard are two of the standouts, but the e-wallet PayPal and its peers NETELLER and Skrill are also quite popular.

Just as with deposits, bwin supports a number of great withdrawal methods to choose from. We recommend you check out the payment methods section to make sure your preferred option is accepted.

There is no fee attached for withdrawing funds, with the minimum withdrawal amount starting from £5. Again, the maximum withdrawal amount depends on with method you use. As for how long you can expect to wait, it takes up to five working days for withdrawn funds to appear in your account.

Note: Recently, many punters have had problems withdrawing their winnings, stating that bwin may be deliberately making it difficult to withdraw from your account. This is more often the case when the amount to be paid out is larger. This is really disappointing to see from such a well-known bookmaker, but seeing the overwhelmingly negative reviews with regards to payments must indicate there are some possible flaws with them at the time of writing.

Welcome Offer 3/5

  • Free bet of up to £20 as a welcome bonus
  • Certain terms and conditions apply

bwin welcome bonus

Deposits made via PayPal, Skrill, NETELLER, and EntroPay do not count towards bwin’s welcome offer bonus.

At the time of writing, bwin is offering a decent welcome offer bonus of a free bet up to £20, if the first bet that you place is a losing one. As with most welcome bonuses offered by the majority of bookmakers, certain terms and conditions apply.

To activate this bonus, you must deposit £10 or more after registering, and then place a sports bet of up to £20 with 3+ selections on odds of 1/5 or more each.

If you lose the placed bet, you will receive a free bet matching your original stake. Single and multiple sports bets count as qualifying bets towards the welcome offer, but free bets do not. You’ll also be unable to use the Cash Out feature if you want to claim this bonus.

You must use the free bet within 7 days of receiving it, after which it will be declared void. Horse racing is the only sport excluded from this promotion.

Sportsbook Promotions 3.5/5

  • Bet Builder extended to include American Sports
  • Best Odds Guaranteed on UK and Irish races
  • Enhanced accas available daily

bwin Sportsbook Promotions Screenshot

At the time of writing, there are six sports betting promotions from bwin – seven if you count the new virtual sports offer. Overall, we’d say that these offers are relatively standard compared to other operators.

So far, they offer enhanced accas with boosted odds for accumulators. Furthermore, they offer “Best Odds Guaranteed” for horse racing enthusiasts, which ensures that players receive the best available odds even after placing their bets. Additionally, for those who enjoy betting on their favourite teams, there is a unique feature called “Show Your Colours”. Tell bwin your favourite team from the Premier League or Championship, and you’ll get special offers and content!

Both the odds boosts and the back-up promotions come in the form of tokens – just click on the offer and you’ll be given instructions on how to proceed. Finally, in what is perhaps the most interesting offer from bwin, you can use the “Edit my bet” function to update and change your betting slip if you have already placed it.

bwin is known for regularly updating their offers, especially during major sporting events. We recommend you visit the site often to make sure you don’t miss out on anything, as well as checking any emails they send.

VIP Programme

bwin currently offers several VIP perks to select sportsbook customers. The bookmaker may get in touch with you if you place big sums of money on bets at regular intervals, and often lose. Other benefits include a personal VIP account manager, football match tickets, and even a few VIP promotions from time to time.

Pre-Match Offer 4.5/5

  • Odds on over 40 sports at the time of writing
  • Minimum stake amount is £0.5
  • An excellent in-play section with live-streaming

bwin Pre-Match Offer Screenshot

At the time of writing, bwin offers odds on over 40 sports, including popular markets such as football, tennis, basketball, and cricket, along with more niche options like chess, skiing and Gaelic games.

Prices are overall competitive, with the odds overround calculated to be around 107%. To work out the odds on offer from any betting site out there, you can use our Payout and Margin Calculator.

Virtual Sports Betting

  • Virtual sports have gained popularity in recent years, as they allow people to bet on sports events that are not affected by external factors such as weather conditions, injuries, or player performance. They are also fast-paced exciting, with most events taking only a few minutes to complete. Outcomes are determined by a Random Number Generator, ensuring a fair and unbiased experience for punters. bwin offers nine virtual sports in total, including football, horse racing, basketball, motorsports, trotting, and velodrome racing.

Esports

  • Unfortunately, if you want to bet on esports at bwin, you are out of luck, as the bookie currently does not support this market. We hope that this will change some time in the near future. As an alternative, we suggest that you check out our detailed esports betting beginners guideto see what other options there are.

Other Specials

  • bwin’s ‘Entertainment’ section is at the forefront of specials betting. At the time of writing, you can bet on Big Brother, the Eurovision Song Contest, the Academy Awards, the Emmys, TV shows such as Squid Game, and many more. If politics is more your speed, they’ve got you covered as well, with a consistently updated section currently offering markets on the upcoming US and UK elections. Click here for our ultimate guide to Novelty Betting.

Live Offer 5/5

  • A feature-strewn in-play section
  • Second-by-second live match updates
  • Livestreaming available for select matches

bwin Live Offer Screenshot

Upon opening bwin’s website, you will see in-play matches and popular upcoming sports matches at the centre of your screen. To access the site’s highly comprehensive in-play section, click on the “LIVE BETTING” option at the left-hand side of the main navigation bar.

As soon as you click on a sports market of your choice, you will be redirected to its live offering shown in the above image. Players can enjoy second-by-second live match updates, dedicated “Statistics” and “Calendar” sections, as well as a number of popular and unique betting markets to choose from.

Livestreaming is available for select matches in 10 sporting disciplines at the time of writing, including the likes of football, badminton, tennis, and basketball, among others. To see which events can be livestreamed, look out for the video streaming or audio streaming button.

You must have a positive account balance or must have placed a bet within the last 24 hours in order to use the bookmaker’s streaming services.  You’ll also be able to find a “Multi View” option which allows you to follow and bet on multiple matches (up to two) at the same time.

Opinion

If you value extra features when placing live bet, bwin offers great additional features to enhance your overall experience.

Security 4.5/5

  • Licensed and regulated by the UKGC and the Gibraltar Gambling Commissioner
  • Over 20 million customers
  • Several Responsible Gambling features and tools

As with all licensed bookmakers, security is one of the most important factors. The verification process is the first point at which bwin’s security measures come into effect, with various personal documents required in order for the site to vet new users.

Responsible Gambling

To access bwin’s Responsible Gambling section, scroll down to the bottom of your screen and click on the “Responsible Gambling” option.

bwin is affiliated with several responsible gambling enforcers, including the likes of “BeGambleAware”, “GAMSTOP”, and “GamBan”, among others. Players can take a self-assessment test via “BeGambleAware” if they feel concerned or would like see how safe (or otherwise) their gambling behaviour is. The site also allows you to set daily, weekly or monthly deposit limits, Time Outs, or self-exclusions from the platform for a certain length of time.  If you are struggling to keep your gambling activity in check, you can make use of GamBan software, which allows customers to ban access to all gambling sites for at least a year.

If you know of anyone who is under 18 years of age, and is betting on the platform, you can send an email to responsible.gambling@bwin.com.

Service and Customer Support 3.5/5

  • Customer support available 24/7
  • Free phone, email and live chat options
  • Twitter and Facebook messaging available

bwin Customer Support Page Screenshot

The bwin customer support section boasts an extensive FAQ section and 24/7 live support features. This is great, but there is one drawback that makes it a little frustrating to use – it’s difficult to find the feature.

To access the support section, you need to scroll all the way down and click on the ‘Help & Contact‘ icon. This will take you to the FAQ section, which is very informative and comprehensive.

To reach the live chat, you need to select your problem from the FAQs and follow the progression until you reach the actual live chat service.

To send an email to bwin, you can use the in-site email sending template. You must enter your name, email address and your question via the message box. If you are not satisfied with the response that you get, you send an email at complaints@bwin.com to further clarify your doubts. You should receive a response within a day.

If you’d like to use the phone instead, you can call bwin by dialling 00 44 20 3938 0862. If a customer support representative does not pick up immediately, you should receive a call-back.

bwin has also made it possible to contact customer support directly via its Twitter and Facebook pages. This could actually be quicker than visiting the website or using the tools there.

Opinion

If you have urgent issues, we recommend contacting bwin directly via social media. If it's not that urgent, the FAQ section really is a handy tool to get most of the knowledge you might need when betting.

Design and Usability 4.5/5

  • Eye-catching modern design
  • Widely accessible and user-friendly homepage
  • Dedicated “Responsible Gambling” section

bwin’s platform has an eye-catching modern design, set in a pleasant mix of black, yellow and white. All major options of interest are directly accessible via the website’s homepage (except for the Live Chat option). The main navigation bar comes with options to access bwin’s “SPORTS BETTING”, “LIVE BETTING”, “VIRTUALS”, “CASINO”, “LIVE CASINO”, “POKER”, “OFFERS” and “SAFER GAMBLING” sections.

The user-friendliness of the website is evident in the ease with which you can navigate to any sport or market without any fuss or bother. On the right hand side of the site you can view all the match statistics and even media if available. Below that is your betslip, which is always present – placing bets, even multiples, is an effortless task.

If you scroll down to the bottom of the website, you will see options to access the various categories of promotions on offer, as well as view the Terms and Conditions and the “Responsible Gambling” section.

Mobile 5/5

  • An excellent sportsbook app
  • App available for both Android and iOS users
  • Mobile-friendly website

At the time of writing, bwin offers an excellent sportsbook app for both Android and iOS users. While the latter can directly download the app from App Store, Android users must visit the website to do so.

The app comes with smart shortcuts, a rich set of statistics, and fast markets. What’s more, you can liv stream select sports matches from the comfort of your mobile phone! bwin also offers a mobile-friendly website which, together with the apps, makes betting on the go even easier without having to open a laptop or a desktop system.

Before downloading the app, Android users must change a specific setting on their phone. Follow the below steps to change this setting:

Settings > Security > Unknown Sources > OK.

As soon as you have changed this setting, you can go on to download the app.

The betting site comes with separate apps for its Casino and Poker sections. You can download both of these apps in the same way that you would for the sportsbook one.

Other Products

  • Casino, live casino, and poker available
  • Several promotions available
  • Daily and weekly tournaments

What sets bwin apart as a top bookie is its range. Currently, the site offers casino, live casino and poker sites in addition to the extensive sportsbook we just reported on. Each site lives up to the high standard of the sportsbook and offers plenty of promotions and events.

Casino

The casino page is packed with some of the best and latest games, and with the site easy to navigate and well-organised, players will find the platform smooth and seamless to use. With over 1,000 games available, there’ll always be something new to try out!

Promotions are an integral part of bwin, and on the casino side there is an interesting “Daily Drops, Weekly Wins” with a monthly prize pool of £1 million to be won. All you have to do is play the selected games – often displayed with an icon on the top left of the game. Daily prizes are randomly won, with a weekly leaderboard listing the players with the highest scores.

Live Casino

bwin’s live casino section offers a tremendous range of products for roulette, blackjack, and baccarat, all of which offer plenty of tables for you to take part in.

Apart from all this, there are many game shows and Wheel of Fortune titles, dice games, Deal or No Deal, and much more.

Topping everything off is a “Live Casino & Spaceman” tournament, in which you can compete daily to win prizes and enter a weekly competition for even more rewards.

Poker

As one of the most famous games of skill and chance, poker comes in many variations with bwin offering quite a few, including Texas Hold’em and Omaha. There’s just one catch here – you have to download the software first.

  • To download bwin poker, simply follow the steps shown on the "Download Now" tab in the top taskbar. There are also many tournaments and events that are constantly updated, so make sure you take a look every now and then.
WHAT ARE PUNTERS SAYING?

The general consensus is that while bwin has a lot going for it, the site has been plagued with some glaring incidents regarding deposits and withdrawals.

When it comes to making a withdrawal, it can often take a very long time, or you may be put through a series of seemingly unnecessary security checks. This can be very frustrating - especially if you want to withdraw large sums.

In addition, punters have had problems with their accounts being frozen for a period of time without explanation or obvious reason.

Bwin FAQs

The minimum deposit for bwin varies depending on the method, though the average amounts to £10.

bwin offers many withdrawal methods, including debit cards, PayPal, NETELLER, Skrill, and Google Pay, amongst others.

Withdrawals could take up to 5 working days.

bwin offer many different promos, so keep a frequent eye out on the promotions section in order not to miss out on anything. You can also select your favourite team and receive offers for that team with their unique “Show Your Colours” feature.

After you have successfully activated the offer in question, your free bet will automatically be added to your betslip. You can choose to use it there and then or save it for another time.

bwin can be contacted through a 24/7 live chat function, email, and Facebook or Twitter.

Select your profile icon, then ‘Gambling controls’. Go to ‘Account closure and reopening’, select ‘I want to block certain products’, click ‘Close my account’, and select the duration.

When selecting your bets, switch tabs on your betslip to ‘Multi’ and set your stake from there.

ThePuntersPage Final Say 3.6/5

Having gone through bwin’s offerings in detail, we have come to the conclusion that the bookie certainly has a lot to offer punters, with a wide range of markets, a user-friendly interface, exciting promotions, and even livestreaming options for those who enjoy live betting.

Overall, we’d say that bwin is a safe and secure platform that offers a well-rounded set of features and tools for users to enjoy. However, we were concerned to hear that some punters have been experiencing issues with their payments. Therefore, not only do we we recommend checking out the site for yourself to see if it meets your betting needs, but we also suggest that you read up on any recent reviews written by customers themselves to give yourself as broad a picture as possible.

Further reading

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