21LuckyBet Sports Betting Review (2024)
21LuckyBet Quick Facts
- Competitive odds across many markets
- Easy to use
- Simple and fair payment process
- Fantastic casino game selection
- Smooth live betting
- No app
- No livestreaming
- Some negative feedback
I can confirm the exceptional standards of 21LuckyBet, thanks in no small part to a mix of iconic and new casino games alongside an amazingly versatile selection of sportsbook markets. However, the question remains whether they can rise above exceptional competition to best suit your online betting needs. That’s what my review will set out to discover.
How We Rate Operators
At ThePuntersPage, our commitment to providing clear and comprehensive sportsbook reviews is paramount. We meticulously assess each bookmaker during our future-proof review procedure, focusing on several critical aspects:
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1.
Odds and Margins
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2.
Bonuses and Terms
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3.
UK-Friendly Payment Methods
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4.
Betting Markets
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5.
Live Betting and Streaming
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6.
Betting Features
For me, a truly great betting site is a versatile one. I’m particularly fond of sports betting markets and traditional casino games, especially if live options are available. It should come as no surprise then that I was thrilled to find that the bookie seemed to have everything I wanted, including relevant payment methods, so I could get started with depositing without any hassle.
Considering all that is on offer, this review focuses not on individual parts, but also on how the site creates a seamless overall experience.
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Licensed by the UK Gaming Commission and Malta Gaming Authority
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Extensive responsible gaming tools
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World-class encryption
When it comes to security, I’m not one to compromise. So, are they legit?
Thanks to licences from both the UK Gambling Commission and Malta Gaming Authority, I’m happy to say they pass all reasonable tests in that regard. Bolstered by 128-bit SSL encryption protocols, your payments are all secured by the highest levels of fraud protection and security.
Beyond the technical elements, I found their privacy policy to be fair and transparent. They go above and beyond in responsible gaming measures with various limitation tools, plus time-out and self-exclusion features which are enhanced by their partnership with GAMSTOP.
Apart from a few criticisms on Trustpilot regarding withdrawal times and customer service, I encountered no significant security breaches or such other issues. If you run into any trouble, be sure to reach out to customer support, which is available 24/7.
Only some poor feedback prevents this part of my 21Luckbet review from being perfect. Otherwise, it is an entirely safe site by every measurable variable.
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Three easy steps
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Completed within minutes
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No documentation required at this stage
Perfect marks for this part of my 21LuckyBet review, with an intuitive and user-friendly process completed within minutes.
There were three simple steps to me signing up to this bookie, with everything taking about five minutes to complete.
The first step required me to provide my email, password, phone number, and to agree to the terms and conditions.
Do note that while KYC procedures are utilised, I was not asked to provide any documentation at this point.
In the second step, I was asked to provide my name, date of birth, and gender. They also asked if I wanted to sign up for extra promotions. I agreed to this because I didn’t want to miss out on any promotional offers, and I advise anyone who loves a great betting bonus to do the same.
Finally, the third step simply requested my address, preferred currency, and just at the bottom of the form, my occupation. It also provided the opportunity to activate any promotional codes I wished to use.
That’s all there was to it — my account was created! I was then free to complete the verification process and banking matters at leisure. Although I didn’t need customer support myself, I can report that it is available even for those who haven’t signed up yet.
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Bet £20 & get a £40 free bet
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Receive a 200% bonus on your initial deposit
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Available across much of their epic sportsbook
The moment I stepped through the virtual doors of 21LuckyBet, I was offered the chance to claim a £40 free bet following a qualifying bet of £20. In other words, 200% of my initial stake: an immensely rare and special type of bonus.
Welcome Offer Key Terms & Conditions
The following are what I consider to be the most important T&Cs for the welcome offer:
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The minimum deposit to qualify for this promotion is £20.
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The free bet is one time only with minimum odds of 1.50 and the stake will not be returned alongside any winnings.
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Once the deposit is complete, you must make £20 worth of real bets and then the bonus will be added automatically.
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Bonus winnings are subject to a 1x wagering requirement.
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Winnings and the bonus amount expires seven days after accreditation.
I can assure you that such minimal rollover amounts are exceptional. All other terms — such as the promotion being unavailable on Skrill and NETELLER — are standard.
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Fast and reliable deposits
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Immensely easy withdrawals
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1% transaction fee
Method | Min | Max | Processing Time | Fee |
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£10 | £5000 | Instant | Free | |
£10 | Not Specified | Instant | Free | |
£10 | £5000 | Instant | Free | |
£20 | £5000 | Instant | Free | |
£20 | £5000 | Instant | Free | |
£10 | £700 | Instant | Free | |
£10 | Not Specified | Instant | Free | |
£15 | £5000 | Instant | Free | |
£20 | £5000 | Instant | Free | |
£20 | £5000 | Instant | Free |
Method | Min | Max | Processing Time | Fee |
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£5 | £3000 | 1 Day | 1% transaction fee up to £3 | |
£5 | £3000 | 1 Day | Withdrawals are subject to a processing fee in the amount of 1% up to £3 per withdrawal | |
£10 | €3000 | 1-3 days | 1% transaction fee up to £3 | |
£10 | £3000 | 1-3 days | 1% transaction fee up to £3 | |
£10 | £3000 | 1-3 days | 1% transaction fee up to £3 | |
£5 | £3000 | 1 Day | 1% transaction fee up to £3 | |
£5 | £3000 | 1 Day | 1% transaction fee up to £3 | |
£10 | £3000 | 1 Day | 1% transaction fee up to £3 |
How To Deposit Funds to 21LuckyBet
As soon as my registration was complete, I could see a deposit button at the top right-hand corner of my screen. This took me to the deposit screen for step one, where I had these options to choose from.
I selected Visa/Mastercard, which brought me to step two. Here, I had to enter both my card information and the amount I wished to deposit. The minimum was £10, and I could add up to £5,000 if I wished. Great limits and an excellent selection, with the option to enter a deposit code too if you have one.
Lastly, I received a notification which provides information on what happens to funds in the event of insolvency. Another example of 21LuckyBet going above and beyond in transparency and security.
I selected ‘Approve’ to continue with the transaction, thereby completing the third and final step.
With all that out the way, my funds were approved and appeared at the top right-hand corner of the screen, ready to be used.
How To Place a Bet
Placing a bet was as simple as finding the market I was interested in. To do this, I just selected “Sportsbook” from the top of the homepage, and it was available under “Event View”. I tapped the odds I was interested in and entered my stake. I was happy with my potential winnings, so I went ahead and confirmed my bet by pressing the “Place Bets” button at the bottom of the betting slip.
Withdrawing Funds From 21LuckyBet
To withdraw my funds, I went to the cashier at the left-hand side of my screen and clicked down the list to “Cashier” and “Withdrawals”. From there I was presented with two options for step one of the withdrawal process: Payz or Visa. As I deposited with the latter, I went ahead with that.
Step Two simply required me to enter the amount that I wished to withdraw, and my card details were available from a drop-down list, saved automatically, to be selected. With all my details correct, I hit “Withdrawal” to get things going. It left my account instantly to be processed, which took around a day.
An extra screen popped up informing me that a withdrawal request cannot be cancelled. This gave me a chance to change my mind.
I clicked approve for my third and final step.
And that’s all there was to it. In this instance, no additional documentation was requested. The only downside is the small fee and the lack of crypto options. Otherwise, it’s perfect.
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Fantastic welcome offer
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Sports specific cashback bonuses
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Customised promotions sent directly to you
I discovered a broad mix of sportsbook promotions for my 21LuckyBet review. First and foremost, there’s the ever- changing and evolving list of options from the sportsbook page. This includes the Bet £20 get £40 free bet with a mere 1x wagering requirement, which I felt was an excellent reflection of their generosity.
This also extended to their various leaderboards and competitions, plus cashback offers on various sports alongside free bet Mondays. All have very competitive and transparent terms.
Additional promotions are also regularly provided via e-mail, and may also be offered when you log in. For instance, I was offered a £500 Tennis Cashback offer simply for entering the site. A consistent supply of valuable offers for all kinds of users.
Please note that the offers mentioned here are correct at the time of reviewing 21LuckyBet and are subject to change.
21LuckyBet VIP
I asked customer service if there was anything in terms of a VIP service, and they directed me to a similar question previously answered. Essentially, you can become a “high-valued player” by ascending their loyalty programme, which I’ll go into detail about below. The concept is simple: the more you play, the more rewards you get, which includes exclusive promotions and gifts.
Opinion
I only need to look at the exceptional terms on the welcome offer to be confident in the generosity of the bookie. However, I do wish they were a bit more specific about what is required here and the kinds of rewards on offer.
21LuckyBet Loyalty Programme
The loyalty rewards programme at 21LuckyBet is available to everyone, and with a unique and creative twist. Instead of having a set number of bets required to progress, I instead completed a variety of missions.
For example, my first challenges were to make a deposit and play £50 worth of real bets in the casino. This was proof positive that even the average user — not just big spenders — are well-provided for here.
This was one of the most creatively satisfying parts of 21LuckyBet’s platform, with interesting missions unlocking store items, tournaments, and bonuses. Fun and tangibly rewarding.
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54 sports available
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Decimal odds format default, but all major odds types available
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Hundreds of markets on top events
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Fantastic variety of esports
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Cash-out options transparent and plentiful
Sports
Upon entering 21LuckyBet’s sportsbook, it became immediately clear that although the casino may be more prominently advertised, the sports side of things is taken just as seriously.
I found 54 sports to choose from, including football, cricket, tennis, MMA, NASCAR, and many more. What was impressive is just how global the selection was.
It is vital that each sport is covered well, with dozens of markets for most events and plenty of leagues too. A match between Burnley and Manchester City, for instance, had 266 markets available. Furthermore, amazingly, all markets I tested offered competitive odds and a fair overround.
esports
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Competitive margins
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Lots of esports covered
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Strong market depth for all events
21LuckyBet has an exceptional variety of esports to choose from including CS:GO, Dota 2, League of Legends, Arena of Valor, Crossfire, Overwatch 2, Rocket League, Starcraft, and VALORANT.
The event selection is impressive too. As an example, I found a League of Legends match between Burning Core and AXIZ to have 47 markets to choose from; others offered between 10 and 62. That same event provided margins of 107.9%, which is great quality for an esports market and typical of my other tests, which came in generally between 105% and 108%.
Live betting was just as impressive, but unfortunately no livestreaming was available at the time of writing.
There are also outright markets on top competitions such as the RLCS World Championship. This provided 24 markets on all possible winners (plus an additional 24 markets on who will reach the final), with margins of under 108% consistently.
The maximum stake isn’t quite as high as traditional sports. For instance, in that LoL match mentioned above, it was £216.24 as I discovered through the “Max” bet button, although more is possible if you select “Superbet”.
Opinion
Only the lack of livestreaming prevents the esports offering here from being perfect. This is thanks to exceptional variety and odds quality across an enormous number of esports.
Other Specials
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Specials on everything from economics to celebrities
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Creative markets on several events
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A truly global selection
During my time on the site there were five specials to choose from. These included events on the BBC Sports Personality Of The Year, Fish ‘O’ Mania, Emmy Awards, Fasttoken (currency rate predictions), and the Italian X Factor. All odds appeared generous although direct comparisons were hard to come by.
I tested the max bet amount on Frankie Dettori to win BBC Sports Personality of The Year. I was offered £14.42, but more is possible on other events and when using “Maximum Bet”. Again, lower than traditional sports but still good for a bit of fun.
While this bookie might not be best known for their specials markets, they’ve once again exceeded my expectations in variety and creativity.
Cash-Out & Bet Builder
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Cash-outs offered on most sports events
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Bet builder available via bet slip
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Only full cash-outs are available.
21LuckyBet is very generous with cash-outs. If you head on over to any market, you will see whether it is available, even well in advance. This is made clear by a simple green cash sign. I’ve also found the amounts offered to be quite competitive. The only downside is that only full cash outs are available. Bet builders of all kinds can also be easily organised on their bet slip.
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Dozens of live sports to choose from
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Competitive odds
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Great live coverage, but no livestreaming
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Over 200 markets on some events
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Excellent statistical detail
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Bet as little as a penny
I found their live offering to be every bit as enjoyable as their pre-match selection. In fact, all sports available pre-match are also available for live betting, so that’s 54 potential live sports to choose from. The number of markets per event varies massively, I found between five and 202 markets during my testing. Speaking of which, the margins I discovered were very competitive, between 102% and 108%. Again, no livestreaming is a bit of a let-down, but the statistical and graphical coverage is excellent.
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Round-the-clock live chat
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Responses in as little as a minute
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Email also available
It is not likely that you will need the help of customer service at 21LuckyBet, owing to the ease of use of the site and their excellent help center. But, for the purposes of this review, I asked them several questions about their mobile options, promotions, and banking options, and got a fast and helpful response each time.
I needed to go through a few details before reaching a human on live chat, but even so, the process was a couple of minutes long and all my questions were answered thoroughly.
Customer Service
Details
Duration
Availability
Live Chat (on mobile)
Bottom-left corner
1-5 minutes
24/7
Email
customersupport@instantgamesupport.com
Up to 24 hours
24/7
Phone
N/A
N/A
N/A
Social Media/Other
N/A
N/A
N/A
Quality of Customer Service
Friendly and efficient, round-the-clock customer service. English only.
1 min – 24 hours
24/7
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Crisp, appealing aesthetics
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Easy to navigate
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No technical issues during my testing
This bookie goes for a structurally minimalist approach, which has its advantages. Much of the site is navigated by a few toolbars that take mere moments to understand. Put simply, if you find some sites difficult to navigate, you should have no problems here. It is built for ease of use. Just as vital is that it is technically reliable.
In other words, during my time on the site, I had no technical hiccups nor slowdown to complain about. This usability is also evident during the registration and banking process, and of course your day-to-day betting activities.
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No app at time of writing
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Excellent on mobile browser
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Technically smooth across multiple devices
I found 21LuckyBet’s mobile site to be very impressive across several devices. It was every bit as technically sound as is on its desktop counterpart, and there was no missing content that I could see. Simply put, the browser version does exactly what it’s supposed to — and that is to provide a perfectly portable version of the main site.
21LuckyBet Mobile App
Unfortunately, there is no mobile app available at the time of writing. Nonetheless, I found the browser version to be a more than adequate replacement. While not ideal for some, the reality is the inconvenience will only actually be a few extra clicks. It certainly was for me.
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Fantastic casino site
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Top-tier video bingo games
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Sensational live and video poker titles
While the focus of my 21LuckyBet review is largely the sportsbook, the casino which you can select at the top of the screen is just as impressive. This is in no small part thanks to top game providers crafting a world-class games library.
It’s also thanks to fantastic promotions, such as the 100% up to £200 plus free spins casino welcome offer. This has competitive wagering requirements of 50x across 30 days (free spins are valid seven days), meaning it compares well to similar bookmakers and promotions.
For my money, 21LuckyBet is one of the finest jack of (nearly) all trades betting sites available right now. In other words, if you like betting on a little bit of everything, this might be your perfect match.
They could definitely improve things by implementing livestreaming and a dedicated app, but there’s no need to wait as they’ve got more than enough to be worthy of a top recommendation right now.
This review is based on our own personal experiences and opinions and should be used as an aid in making your own decision.
While 21LuckyBet offers tons of entertainment, there’s nothing fun about irresponsible gambling. That’s why I always recommend that you bet within your limits, never chase losses, or let emotion get the best of you.
There are tools on the bookie to help you stay in control, including deposit, wagering and loss limits, time-outs, reality check, and self-exclusions available on request via their customer service team. If you are concerned about your gambling at all, I also highly recommend you check out GambleAware for additional help and information.
FAQs
The minimum deposit on this bookie is £10.
21LuckyBet offers newcomers the chance to get a £40 free bet with a £20 qualifying bet.
At the time of writing, the bookie doesn't offer livestreaming but live betting is available.
The easiest way is through their round-the-clock live chat function. Alternatively, you can e-mail them at customersupport@instantgamesupport.com.