bet365 Review – 2023

How I Rated bet365

Because this review is based on a real-money experience, I used my own cash when depositing and placing a bet. As a keen football bettor, I wanted to assess bet365’s offering to get an overall view of the bookie’s esteemed sportsbook, innovative promotions, odds quality, and other crucial aspects.

Registration Process 5/5

• Process all on one page
• Basic information required
• Automatic verification

Signing up to bet365 takes place on one page, although the process is divided into sections – mind you, they’re not exactly explicit! Nevertheless, creating an account was hardly an arduous process, taking me just a couple of minutes with the bookmaker only asking for basic information. Here’s the process I went through:

1. First, I clicked ‘JOIN’ located in the top right-hand corner of the bet365 website.

2. I then entered my personal information, which included name, date of birth, and nationality.

3. Next, I listed my contact information (email and phone number) and confirmed whether I’d like to be notified about any special offers.

4. I was then required to give my home address.

5. To conclude, I created my bet365 username and password.

6. Before finishing, you have the chance to add any bonus codes you’ve received.

7. Don’t forget to click the T&Cs box – be sure to go through these carefully before completing this step.

8. I clicked ‘Join bet365’ to finish registration.

As a result of the information I’d provided, the bookie was able to verify me automatically. However, you might be required to submit a picture of your passport, drivers’ licence, and so on before you can make your first deposit.

Deposits & Withdrawals 5/5

• Myriad of payment options
• Most withdrawals processed within 24 hours
• No fees involved

Deposits

There are a whole host of payment options offered by bet365, such as Visa and Mastercard debit cards, Apple and Google Pay, PayPal, Trustly, Pay by Bank app, Click to Pay, and Bank Transfer.

For all the methods mentioned above, the minimum deposit is £5; however, this increases to £25 for PayPal and £100 for Bank Transfer.

The maximum deposits vary for each of the methods. Fortunately, for the most popular option (debit card), the max is £20,000. It’s a whopping £100,000 for Bank Transfer.

There are no fees involved with any of the offered methods, with all deposits – apart from Bank Transfer, which can take anywhere between two and 10 working days – being processed instantly.

Withdrawals

There are fewer withdrawal methods available, but a plentiful supply, nonetheless. For the pair of debit cards, the minimum withdrawal amount is £5 and the maximum is £20,000.

For Trustly, Bank Transfer, and paysafecard, the minimum amount you can withdraw is £5; however, the maximum withdrawal limits vary. Bank Transfer and Trustly allow up to £100,000, whereas paysafecard permits a maximum of £2,000.

You can also withdraw funds using PayPal. With this method, the minimum withdrawal is £10 and maximum is £5,500.

Withdrawals are typically processed within 24 hours, although they can take up to 72 hours if you’re using a debit card.

How To Deposit Funds to bet365

After creating an account with bet365, I wished to fund my account right away. Here’s how I made my first deposit:

1. I started the process by clicking ‘Deposit’ located next to the account icon in the top right-hand corner of the homepage.

2. That brought up the above screen. To add a new payment method, I clicked ‘Add Card’.

3. To add a new card I had to list, all I had to do was list my debit card’s number and expiry date. That took me onto the next phase.

4. To conclude the process, I confirmed my card’s security code and entered how much I wanted to deposit.

5. I clicked the green ‘Deposit’ button to finish.

6. And there it is – confirmation of my first deposit pictured above!

How to Place a Bet

After funding my bet365 account, I immediately went about placing my first bet.

It didn’t take me long to stumble upon my desired bet. Liverpool vs Darmstadt sat among the featured football markets, and I backed the Reds to win on home soil. After I clicked the home odds of 1/6, my betslip immediately appeared at the bottom of the page.

From there, the process was simple. I entered my stake in the stake box and clicked ‘Place Bet’.

My bet was immediately processed, and you can see my betslip in the above image.

Withdrawing Funds From bet365

I was lucky enough to win my first bet and thus wished to withdraw my winnings. Here’s what I did:

1. First, I clicked the account icon in the top right-hand corner of the homepage.

2. That brought up the above screen, after which I clicked the ‘Bank’ icon.

3. As you can see, £11.67 was withdrawable. To get that out of my account, I clicked ‘Withdraw’ on the menu.

4. The process was simple from there. All I had to do was confirm the expiry date of my card as well as the withdrawal amount.

5. To finish, I clicked ‘Withdraw’.

My withdrawal request was immediately received, so it didn’t take long for my funds to arrive in my bank account. Despite withdrawing via debit card, my payout was processed within 24 hours.

Pre-Match Betting 5/5

• Up to 40 sports on offer
• Fractional, decimal or American odds display
• Competitive odds

Sports

bet365’s sportsbook is one of the most comprehensive in the industry. In fact, 37 sports were listed on their A-Z menu at the time of the writing, but this number could increase in the future. Not only does this bookmaker cover the most popular sports in immense detail, but they also do an excellent job of fulfilling the needs of those who enjoy more niche sports such as ski jumping, volleyball, and various motor sports. Essentially, there’s something for everyone.

I assessed bet365’s pre-match football coverage and was impressed by their supreme coverage. Even for pre-season friendlies, there were a range of boosted bets and allowed me to create a Bet Builder if I wished. The markets available include Asian lines, corners, goals, card, player, and specials.

Moreover, as we’re heading into a new football season, bet365 is currently offering a vast supply of outright markets. While the more popular leagues are covered in greater detail with more options, you can also bet on the winners of divisions spanning the globe. Ballon d’Or and transfer specials are also available.

While their coverage is excellent, it wouldn’t be much use if bet365’s margins were sub-par. So, to test the quality of this bookmaker’s odds, I calculated the odds overround. To put it simply, this is the combined sum of priced probability across all outcomes on a solitary event. In the betting industry, the consensus is that having an overround of over 110% is substandard.

Thankfully, the overrounds for the three Women’s World Cup games I tested came in at 108.72%, 103.87%, and 105.91%. Therefore, I could conclude that bet365’s margins are fair and consistent.

The site’s minimum stake is relatively low at 10p, and they boast a maximum payout of £2,000,000 on most sports. Thus, the maximum stake is dependent on the odds of your bet.

Esports

Once again, bet365’s coverage is excellent. I was stunned by the sheer volume of esports markets available compared to other bookmakers. You can bet on Overwatch, League of Legends, Rocket League, Counter-Strike, Crossfire, and PUBG events with this bookie. Seemingly every esports event across the globe is covered by bet365.

The bookie also offers boosted odds and allows you to bet on futures markets and outright winners of tournaments. The markets offered on individual games aren’t extensive, but there’s only so much they can give you, after all.

Other Specials

bet365’s specials offering wasn’t overly extensive at the time of writing, but there were a couple of accessible markets. You can currently bet on the Mercury Prize winner and who’ll be the next Sport’s Personality of the Year. Emmy markets are also offered.

On the politics front, there are several UK markets including next party leaders and by-election winners. US, Irish, Greek, and Australian politics also make an appearance.

Cash Out & Bet Builder

You have several cash out options with bet365. The feature is available on almost every single market, as is partial cash out. You can also set an automatic cash out, which is a request to cash out for a partial amount when your cash out reaches a certain value.

Their Bet Builder is available for several sports, including football and American football. You can make up to 12 selections as part of your combo bet, with the markets offered typically being the most popular. Now, you can also create Bet Builder accumulators for even greater returns.

Service & Customer Support 3/5

• Contact via Live Chat, email and phone
• Bot initiated Live Chat session
• Process took longer than it needed to

There are a few avenues in regard to contacting bet365’s customer service. You can do so via Live Chat, email and phone. Their Live Chat function is in operation 24/7, but no information is provided regarding the hours at which both their email and hotline both operate. However, it’s likely that neither of these services function 24/7.

Get in touch with support.eng@customerservices365.com if you wish to contact bet365 via email, while their phone number is 0800 028 8365.

However, there’s a chance you might not even need to use bet365’s customer service as a result of the bookie’s rigorous FAQ section, which covers a range of queries. The questions are divided into categories, making it much easier for you to find what you need.

Nevertheless, I opted to try out their Live Cat function and queried about any potential VIP or Loyalty Programme they might have.

Unfortunately, though, the session began by talking to a bot who couldn’t gauge my query and offered me alternative options which were irrelevant to what I was asking. After a couple of minutes, the bot eventually sent me to a member of bet365’s support team.

It took a few minutes to finally connect, though once I did, I was able to get my query resolved. They investigated the matter and told me, after a few more minutes had passed, that there was no VIP programme available.

The member of staff was polite and friendly, but the service was hardly efficient thanks to the use of a bot. While they can be handy in some instances, this was not the case here, with the process dragging out far longer than it needed to.

Mobile 4/5

• Available on iOS and Android
• All features available
• Superb technical performance

Accessible on iOS and Android via the App Store and Google Play respectively, bet365’s mobile app is one you don’t want to miss out on. The app, like the website, functions so smoothly. You’re guaranteed a pleasant experience every time given how swiftly at which all aspects operate.

There’s no absence of content here, either, with the bookie’s offers clearly denoted by its own tab in the top left-hand corner. Live and popular events dominate the screen, as do upcoming bet boosts.

This is one of the very best mobile apps around, with bet365 making life oh so easy for those that enjoy betting on the go.

ThePuntersPage Final Say & Overall Rating 4.5/5

I can’t recommend this bookmaker highly enough for any sort of bettor. bet365 scores big across the board, with only a few minor flaws here and there. The only major gripes are the virtual assistant bot which can delay the efficiency of their Live Chat service, the lack of a VIP programme (only suitable for high rollers anyway), and the pretty high minimum deposit for PayPal.

These are no major flaws you need to worry about here. bet365 is everything you want and need in a bookmaker. If you haven’t already, go and sign yourself up!