FanTeam Sports Betting Review – A Complete Guide 2021

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TPP Expert Rating: 3.5 / 5
  • Offers compelling fantasy games
  • Comprehensive coverage for sports betting
  • Great array of betting markets and value on odds
Latest Offer
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Bet £20 Get £20
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FEATURES

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Established in 2013

PROS

  • Solid welcome bonus
  • Competitive betting Odds
  • Decent range of sports to wager on
  • Smooth deposit and withdrawal options
  • Secure website and app
  • Excellent customer service

CONS

  • Limited live betting
  • No live streaming available
  • Withdrawal fees
  • No horse racing betting
  • Solid welcome bonus
  • Competitive betting Odds
  • Decent range of sports to wager on
  • Smooth deposit and withdrawal options
  • Secure website and app
  • Excellent customer service
  • Limited live betting
  • No live streaming available
  • Withdrawal fees
  • No horse racing betting

FanTeam was founded in 2013 and has steadily grown into a reputable bookmaker across Europe, providing a top-quality fantasy game and sportsbook for their customers.

Their fantasy product allows usersto bet on a variety of sports across the world, using the infamous game to lodge wagers. Their sportsbook has improved, providing competitive odds and a diverse range of markets for a decent number of sports.

We will now break down its strengths and areas of improvement in our FanTeam review.

FanTeam Promotion Codes

Product FanTeam Promo Code Bonus
Sportsbook Qualifying Link Bet £20 Get £20

FanTeam T&Cs: Only participants who have not used a sportsbook welcome offer on FanTeam before, are eligible for this bonus. Only bets on the Sportsbook or Player Matchups count. Bets placed with bonus money must be settled before the 90 day Period ends. Otherwise the bonus will be forfeited. The minimum deposit for the Welcome Bonus is £/€10. If you deposit more than £/€20, you will only receive £/€20 in bonus money.

 

Registration Process
5 / 5

  • Easy to understand
  • Detailed information required
  • Secure processes

Signing up for a new product can always be a stressful and concerning time for customers. There is always slight apprehension whether the process will be worth it after filling out endless details.

Fortunately, the best bookmakers on the market provide a simple process for registering with their service, ensuring that it is performed quickly and safely regarding your personal and financial details.

Quality betting operators such as FanTeam ensure that the registration process is smooth and has users on their way to making wagers as quickly as possible.

We’ll now talk you through the process.

Fanteam website screenshot

When entering the FanTeam sportsbook you will see the option to register in the top right hand corner. You can click that to begin the registration process.

Fanteam registration window

The first step in the process is to enter your personal details, beginning with your country of residence followed by a username and password. The system requires that your password is over eight characters and includes both letters and numbers in both upper and lower case to ensure that your details are secure. You then enter your email and names.

Fanteam registration

You then complete the first stage of the registration process by entering your address, postcode, date of birth and preferred currency. To complete the process you must confirm that you are over 18 and agree to FanTeam’s terms and conditions. You must tick these boxes to proceed.

Confirming account on fanbet

FanTeam’s secure process is evident in the verification stage. Here they ask you to provide a code that they have sent to your phone or email address.

This is a wise move and highlights the strength of their security in the registration process. Once you have completed this process, you will be able to gamble with FanTeam.

We find that the FanTeam registration process is simple to use for customers and very quick to complete. You will also have confidence that your personal information is secure.

 

Deposit and Withdrawal Options
2 / 5

  • Wide array of payment options
  • Secure process through website and app
  • Selected currencies available
  • Withdrawal fees apply up to 5% on selected payment methods

FanTeam does succeed in offering a diverse range of payment methods, including online payment methods such as Skrill, PayPal, Neteller and Trustly along with traditional means. One area of concern is the fact you must pay a 10% charge when depositing with PaySafeCards.

Fanteam deposit methods

Perhaps more worryingly, FanTeam charge on all withdrawals from their service. The minimum withdrawal amount from FanTeam is £20/€20. Bank transfers and cards are billed £5/€5, while others methods can be taken up to 5% of the withdrawal amount with a maximum fee of £20/€20.

Withdrawal methods on fanteam

Other leading bookmakers in the industry do not charge for withdrawal. It may be something that FanTeam may have to address in the future to match the top operators in the industry.

There are four currencies available to utilise in the process depending on your location. United Kingdom users can deposit funds using GBP or Euros. Euros are the only form of currency available for European users. Elsewhere in the globe, transactions are available in USD and CAD.

FanTeam does not accept cryptocurrency. Compared to their rivals on the market there are not great options in terms of currency, although should the operator continue to grow there could be expansion in the future. However, for the moment your options are limited.

deposit options on fanteam

FanTeam does offer a wide scope of deposit options. On all their payment methods, the minimum deposit into your account is £10, while the maximum deposit is £10,000 for all except PaySafeCards, which are limited to a maximum deposit of £1,000 and a 5% deposit fee.

The process for depositing funds is simple and easy to understand. With the payment methods and the deposit amount evident on the screenshot. Depending on the payment method deposits can be instantaneous, although with a bank transfer it may take time to process up to 48 hours.

The withdrawal option has the same interface, but comes with the requirement of a withdrawal which is readily visible on the website and app.

You must withdraw a minimum of £20/€20 from your account, but there is no limit on the funds you can select to withdraw as long as you have the amount. Again the withdrawal process may vary on the time it takes for the funds to arrive in your account, depending on the payment method. Bank transfers can take up to 48 hours along with transactions involving cards.

It is pleasing that FanTeam do not have limits on the amount you can withdraw from an account at one time. However, it does not overcome the fact that there is a large withdrawal amount required and that you are charged for the process. Work is required on this process in order for FanTeam to compete with the best in the business.

 

Welcome Offer
3.5 / 5

  • Competitive welcome offer
  • Easy to grasp and unlock
  • Available to use across FanTeam

FanTeam offer a competitive welcome offer for new customers that is line with the rest of the market. The operator matches your initial deposit up to £20/€20, handing users a healthy platform to make bets across the website and app. We believe that it is a solid starting point for customers and fits in line with the top operators in the business.

Welcome Offer Description

To activate their welcome bonus you must be a new customer with FanTeam and placing a deposit at least £/€10 during the registration process. Once you have placed your deposit, the bonus will be activated and available to use across all markets.

  • Only participants who have not used a sportsbook welcome offer on FanTeam before, are eligible for this bonus.
  • Only bets on the Sportsbook or Player Matchups count.
  • Bets placed with bonus money must be settled before the 90 day Period ends. Otherwise the bonus will be forfeited.
  • You have to wager yourinitial deposit 3xto be able to withdraw.
  • Only bets with minimum odds of 2.0 count towards the wager requirements.
  • Bonuses can only be received once per household/person, e-mail address, credit card number, E-wallet, IP-address or device IP.
  • Only participants who have not used a sportsbook welcome offer on FanTeam before, are eligible for this bonus.
  • Only bets on the Sportsbook or Player Matchups count. Bets placed with bonus money must be settled before the 90 day Period ends. Otherwise the bonus will be forfeited.
  • This offer is only valid for players from countries that are included inFanTeam’s list of countries we accept customers from.
  • The minimum deposit for the Welcome Bonus is £/€10. If you deposit more than £/€20, you will only receive £/€20 in bonus money.
  • If a withdrawal is made while the user has an active bonus, the bonus is forfeited.
  • If the bonus does not appear on the account due to any error (e.g. deposit error) it has to request bonus within 7 days via our support in order to receive it manually.

 

Sportsbook Promotions
2 / 5

  • Intriguing referral offer
  • No VIP Programme
  • Regular fantasy promotions

FanTeam do provide an intriguing offer for referring friends to their website and app for users. The friend in question must sign-up and then play the EPL Weekly Monster game by placing a £/€20 bet. The game is a fantasy football game with the winner of the event winning a significant cash prize.

Once your friend has played the game, you and the friend will have access to the funds and have a free game on the next round of EPL. This is a quirky way of adding customers to the service and we believe that the prize on offer is worth the referral to both the customer and friend.

FanTeam also provide an option for users to sign up early for their fantasy Premier League game. Users that are quick off the mark in applying for the game can receive a £/€15 bet to use on the sportsbook. The game for last season began during Euro 2020 and those early bird users received a free bet to use on the semi-finals of the competition. It is not clear what users will receive if the promotion is active again next season.

FanTeam do have a decent array of promotions around their fantasy games, but there are not enough free bets and offers available surrounding their sportsbook compared to the other leading operators on the market. They do providing further promotions through their social media accounts, but these are fleeting to say the least.

The betting site need to explore further avenues for their promotions surrounding their sportsbook for existing customers.

VIP Programme

FanTeam do not have a VIP programme available for existing customers, although after speaking to their customer support team they are hopeful of launching one in the near future. However, the lack of a VIP programme does leave it behind its competitors in the industry. Without the scheme there is not a great deal of incentive for customers to continue to place bets.

 

Pre-Match Offer
3 / 5

  • Decent number of sports to wager on
  • Odds available in fraction, decimal and American
  • Competitive value on odds across all sports
  • No horse racing betting
  • No cash out or bet builder

fanteam football market screenshot

FanTeam have a solid range of sports to bet on across the globe with a diverse array of betting markets and competitive odds available for their customers. It falls in line with the leading operators in the industry, and does extremely well in matching them in terms of value.

They ensure that they cover all the leading sports and even those with a niche following such as hockey and basketball. You will find all the usual bets available such as result and over/under markets along with those specific to their sports.

Their odds fall in line with the rest of the industry, ensuring that there are no outlier prices. These are common across all of their markets and not just those aimed at bettors on football.

There is one glaring omission that FanTeam does not provide for its customers. Horse racing is one of the most popular betting markets across the globe.

However, FanTeam does not provide markets and odds for the sport, and there are no current plans to include it in the near future after speaking with their customer support team. Therefore, racing fans are not accommodated for on the website or app.

The leading operators in the industry have made a point of including cash-out options and bet builders for customers. These are excellent features to boast to offer customers protection for their wagers and a chance to enhance their odds for individual bets. However, FanTeam lacks these features at the moment, limiting the value for bettors to wager on football among other sports.

FanTeam does offer value on its pre-match markets, but other than that there are concerns about the features and depth of its sportsbook.

eSports

esports on fanteam

FanTeam does provide eSports betting on its sportsbook, which is a major bonus for customers interested in the developing market. The eSports betting market is increasing as leagues become more sophisticated and popular across the world. FanTeam offers a good range of betting, including odds for the Counterstrike and DOTA2 leagues. It is a real string to its bow, and with hard work and dedication it become a real asset to attract customers to the niche betting market in the future.

FanTeam Specials

  • FanTeam has a specialty in terms of its fantasy games. It offers these games across a broad range of sports, including football, basketball, cricket and even eSports. This allows it to stick out from the rest of the market. Customers can play these games for a stake as low as £/€2.
  • The fantasy element allows you to compete against other players, using the sports you know and love in the hope of securing a significant win. These games can either be played on a daily, weekly or even season-long basis. There are even games that allow users to bet on matchups between individual players in a one-off contest.

We believe these fantasy games offer customers interested in the genre a great product and one that provides good value across the board.

Live Betting
2.5 / 5

Live Betting on fanteam

FanTeam offers a limited live betting experience for their customers. These markets are limited to certain football matches and other sports sparingly. After speaking with their customer service team there are plans to expand their coverage of live betting in the future.

In terms of their current product, they offer a solid range of markets on their available games and the same value on their odds, allowing FanTeam to compete with the best in the business. We are looking forward to see how they develop the process.

One disappointing area of the live aspect of FanTeam’s in-play betting coverage is the lack of a streaming available. The best operators in the business provide streaming of major sporting events for their customers within certain parameters. The absence of streaming entirely from FanTeam’s product is detrimental to their service for customers. It should be addressed in the future.

 

Security
5 / 5

  • Licensed by British Gambling Commission and Malta Gaming Authority
  • Strong levels of encryption
  • Detailed privacy policy
  • Excellent features regarding responsible gambling

FanTeam are regulated by the British Gambling Commission, therefore, bettors from the United Kingdom know that the operators is fully licensed in the region. The operator also possesses a license internationally with the Malta Gaming Authority.

The site and app use ECDSA with SHA-256 encrypted certificate issued by Cloudflare to ensure that the personal and financial information of customers are secure.

After speaking with FanTeam, they are also working on two-way authentication for customers to ensure that only the correct user can login into their account. The use of mobile and email verification during the registration process is also welcomed as a strong security measure.

There is a detailed privacy policy on FanTeam’s website breaking down their use of information and what customers can expect regarding their data.

We appreciate that FanTeam take responsible gambling incredibly seriously. Like all leading operators there are details on their site and app over where to receive help if customers require it.

There are also impressive measures on their website to control the amount of time spent on their product such as the self-exclusion function. FanTeam also have the ability to limit your deposits, bets and loss limits using their self-protection measure.

Given the action taken by FanTeam, customers wishing to open an account with the operator can rest soundly in the knowledge that their data is secure and their safety and health while betting is paramount to the organisation.

 

Service and Customer Support
5 / 5

  • Extensive support information available
  • 24/7 live chat
  • Wide range of support methods

We were extremely impressed with the detailed level of support available from FanTeam on their website. The support section breaks down all the information you will need regarding their product.

They have detailed sections for a number of issues that may arise when using FanTeam. Their explanations are clear and to the point. You can find the support section very easily using the website and app, and the aesthetics of the page are simple to navigate. Therefore, you should have little worries if a problem does occur or if you need help with a wager or payment.

Support on fanteam screenshot

If you are unable to find your answers through their support page, then FanTeam have a wide range of options available through alternative measures.

The 24/7 live chat function is excellent, and the agents that we spoke to were responsive and extremely helpful with our queries. We were very impressed with their service.

We will now talk you through how to use it.

New products on fanteam website

The live chat function is found on the bottom right of the screen. Simply click it and it will open the window for you to pose a question.

Live chat on fanteam

You can begin by asking a simple question to their operator at any time during the day or night.

Live chat on fanteam

We found during our research that the operator responded within 30 seconds of our question, and were more often than not extremely helpful regarding our queries. This was the case whether they were simple questions or more complex.

FanTeam also have options available to contact them via email, although there is no ability to speak to anyone from the organisation over the phone or through traditional mail. The email we sent was answered extremely quickly, highlighting the strength of their customer service.

In the modern age, betting operators need to have a sound strategy regarding social media. FanTeam provide an excellent service through these mediums on Facebook, Twitter, Telegram, Instagram and Discord. We believe the range of their social media scope and the assistance provided through these platforms are a standout feature for the operator.

Customer Service Details Duration Availability Quality
Live Chat Bottom right corner of website 30 seconds 24/7 5/5
Mail support@fanteam.com 1 hour Office hours 8-5 4/5
Hotline N/A N/A N/A N/A
Other Social Media 5 minutes 24/7 4/5

 

Design and Usability
4 / 5

  • Aesthetically solid
  • Quite simple to navigate
  • Seven languages available

We like the look and design of the FanTeam website. You can find all the information regarding bets quite easily across the entire site. It does not have an overly flashy feel, which as welcomed. It allows you to navigate to find your betting markets and odds without an issue.

Their fantasy games are one of their premier packages and they are presented in a familiar interface, which is useful for those players who are new and will recognise the style from other platforms. All function buttons are easily located if you wish to change the language or the odds.

We were pleased to see that FanTeam do have a statistics page for matches available on their betting site. These cover a range of statistics across a number of sports. We appreciate the level of detail that is available to customers, especially those interested in football betting.

The only negative aspect is the lack of sports betting news available for customers, although there are ample places on the internet to find that information before placing a wager.

 

Mobile App
3 / 5

  • Solid functionality
  • Aesthetically pleasing layout
  • All games available through app

FanTeam provides their users with an app that has solid functionality, offering all the features they have available on their website. It is easily navigable and has extended security checks with a pin code and fingerprint recognition.

The app has great optimisation on Apple devices and is also available on Android through the Google Play Store. We believe that it offers a solid betting experience, and for fantasy users.

Other Products

  • Excellent fantasy game
  • Lack of other products

FanTeam does offer an excellent fantasy game as part of their entire product, which is available through the sportsbook as we have previously mentioned.

There are no plans for further expansion as they seek to improve the coverage and options available for their customers on their current products.

 

ThePuntersPage Final Say & Overall Rating

FanTeam have produced a solid product for their customers in terms of an overall betting experience. They tick a lot of boxes regarding the value of their odds and the functionality of their website. They provide an excellent fantasy game that offers a different slant on online wagering.

However, there are deficiencies that begin with the range of sports offered. This needs to be increased across the board to match their competitors in the industry.

We also do not like that they charge for withdrawals from your account up to 5% across all payment methods. FanTeam also need to improve the level of their promotions. At the moment, the sportsbook only provides a welcome bonus onsite. The fantasy games do have promotions available, but these are few and far between.

There are a lot of positives. Their customer support offering a top service for users. There are a variety of means for contact FanTeam and the response that we found were rapid. The social aspect of their customer service suits the modern bettor.

If they can improve the other levels of their betting site to the standard of their customer support, then FanTeam will be trending in the right direction to match the leading operators in the business.

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OVERALL RATING:
3.5 / 5