LuckLand Betting Review

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  • Good value in welcome offer
  • Very helpful customer support team
  • No Mobile app available
Sport
Bet £15 Get £25
N/A
PROMO CODE
CLAIM BONUS
T&Cs APPLY, 18+ ONLY
Max. Free Bet Token amount: £10. Minimum Deposit: £10. Minimum wagering on Sport to activate the Free Bet Token: £15. begambleaware.org 18+ #ad
LuckLand Quick Facts
Betting Options
Sports, Casino & Live Casino
Compatability
Tablet
MAC/PC
Deposit Methods
Visa
MasterCard
Paypal
Skrill
Paysafe
Trustly
Muchbetter
Banktransfer
Withdrawal Methods
Visa
MasterCard
Paypal
Skrill
Paysafe
Trustly
Muchbetter
Banktransfer
Support
Live Chat & Email
Owner
Aspire Global International Limited
Founded
2022
Headquarters
Malta
License
Irish Betting License, Malta Gaming Authority & UK Gambling Commission
Language Offered:
UK
Deposit Methods
Visa
MasterCard
Paypal
Skrill
Paysafe
Trustly
Muchbetter
Banktransfer
Withdrawal Methods
Visa
MasterCard
Paypal
Skrill
Paysafe
Trustly
Muchbetter
Banktransfer

FEATURES

Cash Out
Live Stream
Native App
Bet Builder
Support 24/7
VIP Program
Number of Sports: 30
Average EPL Markets: 325

PROS

  • Stellar specials offering
  • Quick and easy betting process
  • Consistent and fair odds
  • Plenty of room to grow

CONS

  • Limited sportsbook promotions
  • Deposit & Withdrawal Fees
  • Inconsistent technical performance
  • Stellar specials offering
  • Quick and easy betting process
  • Consistent and fair odds
  • Plenty of room to grow
  • Limited sportsbook promotions
  • Deposit & Withdrawal Fees
  • Inconsistent technical performance

TABLE OF CONTENT

Registration Process
>
4 / 5
Deposits & Withdrawal Options
>
2 / 5
Welcome Offer
>
2 / 5
Sportsbook Promotions
>
2 / 5
Pre-Match Offer
>
3 / 5
Live Offer
>
2 / 5
Security
>
3.5 / 5
Service & Customer Support
>
4 / 5
Design & Usability
>
2 / 5
Mobile
>
0 / 5
Other Products
>
ThePuntersPage Final Say
>

LuckLand is another new bookmaker looking to make strides in the industry having been established in 2022. In this in-depth review, we’ll put the novice bookie through its paces and see how it stacks up against fellow newly established bookmakers.

 

Registration Process
4 / 5

  • Two simple steps
  • Basic information required
  • Verification not required

When creating an account with LuckLand, new customers are required to complete a quick and easy two-step process in which only basic information is required.

To begin, you’ll need to give your email address before creating a LuckLand username and password.

Step two involves listing your name, address, date of birth, email address, mobile phone number, as well as confirming your gender and preferred currency. This is also where you can add any bonus codes that you may have got your hands on.

After confirming whether you want to receive notifications for special bonus offers and ticking the terms and conditions box, click ‘OPEN ACCOUNT’ to start your betting journey with LuckLand.

The bookmaker asks you to verify your email address, but you can start betting without this process being complete.

 

Deposits & Withdrawal Options
2 / 5

  • Several payment options
  • Easy depositing process
  • Deposit and withdrawal fees

LuckLand allows punters to deposit via several different payment methods. These include debit card (VISA and Mastercard) PayPal, Trustly, Instant Bank Transfer, MuchBetter, Skrill 1-tap, Skrill and paysafecard.

Method Min Max Processing Time Fee
Visa £20 N/A Instant 2.5%
Mastercard £20 N/A Instant 2.5%
PayPal £20 N/A Instant 2.5%
Skrill £20 N/A Instant N/A
PaySafe £20 N/A Instant N/A
Trustly £20 N/A Instant N/A
MuchBetter £20 N/A Instant N/A
BankTransfer £20 N/A Instant N/A
Method Min Max Processing Time Fee
Visa £10 N/A 0-6 days N/A
Mastercard £10 N/A 0-6 days N/A
PayPal £10 N/A N/A
Skrill N/A N/A N/A
PaySafe £10 N/A N/A N/A
Trustly £10 N/A 0-4 days N/A
MuchBetter £10 N/A Up to 48 hours
BankTransfer £10 N/A N/A N/A

Information regarding LuckLand’s payment options was hard to come across. Although, a £20 minimum deposit and £10 minimum withdrawal is in play for all of the bookmaker’s offered methods.

All deposits are processed instantly, while 2.5% fees are added to debit card and PayPal deposits.

The processing of debit card withdrawals varies between a matter of hours to six days. Similarly, Trustly withdrawals may take up to four days. MuchBetter and PayPal withdrawals are reliably more efficient and are processed within 48 hours of your request.

Unfortunately, we couldn’t find any information for maximum deposits and withdrawals, as well as the processing times of withdrawals for several other payment methods, including Skrill.

Punters can’t use cryptocurrencies such as Bitcoin to make deposits with LuckLand.

Depositing Funds

Depositing funds with LuckLand is a simple process. To begin, click the distinct ‘DEPOSIT’ icon located in the top right-hand corner of the homepage after logging in.

A drop-down list of LuckLand’s payment options will then present itself. This list can be seen in the above section.

We opted to deposit via debit card and, as expected, we were forced to enter all the basic card information – name on card, card number, expiry date and security code – before moving on.

Once that was filled out, we confirmed how much we wanted to deposit. We opted to deposit the minimum £20 which means we had to pay an extra 50p due to LuckLand’s 2.5% depositing fees.

We had another chance to add any promo codes, but we didn’t so we moved on to complete the process by clicking ‘DEPOSIT’ at the bottom of the tab.

 

Our confirmed deposit is shown above.

Withdrawing Winnings

We had funds in our LuckLand account which we wished to withdraw. To do so, we hovered over the profile icon located in the top-right hand corner of the homepage. That brought up the drop-down list shown below.

We then clicked ‘Cashout’ which then hastened the process.

 

Swiftly, we were brought to the above screen. To conclude the process, all we had to do was confirm our payment method and how much we wished to withdraw before clicking ‘REQUEST CASHOUT’.

However, as you can see, we were charged a £1 fee for this withdrawal, which meant only £66 of the £67 we wanted to withdraw will return to our bank account.

Our withdrawal request is shown above, and we can expect the funds to arrive in the coming hours or days.

 

Welcome Offer
2 / 5

  • Bet £15 Get £25

LuckLand’s welcome bonus is a basic Bet £15 Get £10 however they are willing to offer anyone signing up via the TPP LuckLand Offer the chance to Bet £15 and Get £25 in free bets.

Punters will earn a free £25 bet which can be used on any sports market at odds greater than or equal to 4/5 after they place their first £15 (minimum) bet on LuckLand’s sportsbook. Your qualifying bet must boast odds of at least evens and must be settled within 14 days of placement.

It’s worth noting that PayPay, Skrill and paysafecard deposits do not qualify for this promotion.

 

Sportsbook Promotions
2 / 5

  • Limited number of current promotions
  • ACCA boosts
  • Reward Points Program is for non-UK players only

LuckLand’s sportsbook promotions are incredibly limited. Although, the bookmaker does promise that more offers are on the horizon.

For the time being, though, the bookmaker merely boasts an ACCA boost promo for customers. With this offer, punters can have their accumulators boosted by a whopping 77%, but this boost is only in play for monster 15+-fold accas. The boost is dependent on the number of selections. So, for example, a 4-fold is boosted by 4%, while a 6-fold is boosted by 10%.

Unfortunately, this is the only current sports offer of any note.

VIP/Loyalty Programme

LuckLand currently doesn’t boast a VIP or Loyalty programme for its UK customers. The bookmaker’s Reward Points Program is currently available for only non-UK players.

 

Pre-Match Offer
3 / 5

  • Broad enough sportsbook
  • Fair odds
  • Simple betting process
  • Superb Eurovision coverage

Approximately 30 sports make up LuckLand’s sportsbook and punters can access a wide variety of events, leagues, tournaments, markets and sub-markets within each sport offered. Niche and the most popular sports are covered by the bookmaker.

Their football coverage is broad. For the most popular fixtures, over 300 markets can be utilised and at the time of writing their were over 1,000 events available to bet on. Despite the lack of promotions, there’s still a multitude of options for football bettors to enjoy with this bookmaker.

While their football coverage is pretty broad, the bookie’s odds are the most crucial element here, and to measure the quality of LuckLand’s margins we used the odds overround.

The overround is a calculation that combines the total percentage probability of all selections in a match coming true. Naturally, the result of this should come to 100% – however, this does not factor in the profits made by the bookmaker. For this reason, it is widely accepted that any figure below 110% is considered to indicate fair odds.

We picked three games at random from the Premier League, Ligue 1 and Eredivisie that returned margins of 105.12%, 104.79% and 106.33% respectively. Thus, LuckLand’s margins are both consistent and fair.

Punters can display their odds as fractions, decimals or American, while both the minimum and maximum stakes are bet-dependent.

Placing a Bet With LuckLand

We wanted to place a football bet with LuckLand. So, to begin, we accessed the football tab located down the left-hand side of the homepage – where the entirety of the bookmaker’s sportsbook can be accessed.

We scanned the available leagues before selecting the Coppa Italia final between Juventus and Inter Milan over in Italy. There were 357 markets available for this contest, but we opted to keep it simple and stick to the final outcome.

Thus, we backed a draw after 90 minutes at odds of 47/20. As soon as we clicked the odds, the bet went straight into our bet slip – located on the right-hand side of the page.

Our bet slip can be shown above. We staked £20 on this bet to return £67. To complete the process, we merely had to click ‘PLACE BETS!’.

Our bet took a few seconds to process before we received confirmation. Our confirmed bet can be seen above.

Esports

LuckLand’s esports coverage is poorly displayed and we had to search for the bookmaker’s options via the search bar. Our search showed that the bookmaker has previously offered markets for a multitude of games, including Counter-Strike, Overwatch, Dota 2, Rocket League, League of Legends and Starcraft.

There were Counter-Strike events available at the time of writing, as well as FIFA and NBA games. However, their in-play coverage is extremely limited. In most instances, we weren’t able to place a live bet and their pre-match coverage is sub-par. Markets are often restricted to match outcome.

Be sure to check out our esports betting tips if you want to improve your chances of winning at esports betting.

Other Specials

The bookmaker’s Eurovision coverage is perhaps the broadest and most impressive we’ve seen. There are 39 different Eurovision markets available to bet on at the time of writing. You can bet on the winners of each semi-final as well as the overall winner. Markets such as top Nordic nation are also offered.

LuckLand’s political coverage is limited to the UK and US. Political bettors can punt on the next US presidential election, as well as various UK markets including the next party leaders, and who will win the most seats at the next general election.

Cash Out & Bet Builder

You can take full control of your bets with LuckLand’s Cash Out and Partial Cash Out features. The bookmaker does not have a Bet Builder feature, though.

 

Live Offer
2 / 5

  • Sufficient markets
  • Lack of in-play features that enhance experience
  • No live streaming

LuckLand’s live offering is accessible via the In-Play tab located on the left-hand side of the homepage. At the time of writing, there were 17 live football events available for customers to bet on.

The bookmaker’s live coverage is sufficient, with various in-play markets available even for less popular matches. However, there are no added features that are typically offered by other bookmakers. For example, there isn’t a match tracker, nor are there any live statistics. This is a let down.

Moreover, there is no live streaming service.

 

Security
3.5 / 5

  • Several betting licences
  • Strong emphasis upon responsible gambling
  • Account limits & unofficial self-assessment test

LuckLand is operated by Aspire Global International Limited, a Malta based company that hold an Irish betting licence and is regulated by the Malta Gaming Authority, In the UK, the games on LuckLand are operated by AG Communications Limited which is licensed and regulared by the UK Gambling Commision.

The bookmaker places a strong emphasis upon responsible gambling and a dedicated page can be accessed via a couple of links at the bottom of the homepage. This page discusses a variety of topics, including the protection of minors, preventing complusive gambling, and problematic gambling. Advice is also provided on how to keep your gambling under control with links to external webites and sources of help provided.

Account limits are in place to help prevent your betting with LuckLand from spiralling. You can set Deposit Limits, Session Limits and Autoplay Limits. Reality Checks, Time-Outs and Self-Exclusion can also be deployed if necessary. An unofficial self-assessment test is also included in the responsible gambling section so you can gauge just how problematic your gambling is, or could become.

For those concerned with what the bookmaker is doing with your data, comprehensive Privacy and Security policies are accessible to view on the website.

 

Service & Customer Support
4 / 5

  • Two avenues of communication – email & live chat
  • Helpful FAQs section
  • Brilliant support staff
  • Not 24/7 service

 

You’ll be able to find LuckLand’s comprehensive FAQs section under the ‘Getting Started’ header at the bottom of the homepage. The most common queriers are provided first, before the bookmaker splits the section into eight different lines of query. Privacy and Cashing Out are among the topics covered here with numerous issues covered in each.

However, if you require further help even after scanning through the bookmaker’s rigoruous FAQs section, you can contact LuckLand via email and Live Chat. These services are in operation every day between 08:00 and 00:00 (CET).

 

We decided to test out LuckLand’s Live Chat service, by clicking the icon shown above in the FAQs section. Our session began immediately, although it took a couple of minutes for an agent to connect.

Once connected, we asked whether LuckLand currently had a VIP/loyalty program for customers.

 

Swiftly, we received a response that perfectly answered our query.

 

The agent said that VIP membership with LuckLand isn’t available in the UK before adding that we would be receiving an email soon regarding upcoming offers.

 

After answering our question succinctly and efficiently, the agent asked whether there was anything else they could help us with. We politely declined.

Overall, our experience with LuckLand’s support staff was brilliant. The agent was incredibly helpful, solving our query rapidly and even wishing us luck with our betting!

 

Design & Usability
2 / 5

  • Basic design
  • Inconsistent technical performance
  • No blogs nor statistics

The first thing we have to note here is the technical inconsistency of LuckLand’s website. It was infuriating at times. During some sessions, everything ran smoothly but there were other periods where the site was simply unusable due to woeful response time. However, such inconsistency can be expected from a new website.

In terms of design, LuckLand’s is one we’ve seen from plenty of new bookmakers. A predominantly blue and white colour scheme is followed throughout, while the structure is simple but coherent. It’s easy to navigate when the technical performance is clean.

The bookie’s sportsbook is accessible down the left-hand side, with markets and events dominating the centre. Your bet slip is ubiquitous on the right-hand side, while help and information links are found at the bottom of the page.

However, the design of the bookmaker’s advertisements is poor. They look gimmicky and are beyond primitive. Moreover, we’re not a fan of multiple odds being displayed on the main list of events. For example, for football matches, LuckLand displays both the under/over goals and next goal markets alongside the typical match outcome odds which we find to be a little bit messy.

LuckLand does not have a blog, nor are there any accessible statistics.

 

Mobile
0 / 5

LuckLand currently does not have a mobile app of any kind for customers to download, yet.

 

Other Products

LuckLand is primarily a casino product, which is denoted by their logo (a casino chip). Thus, you’d expect their casino coverage to be superior to their sportsbook, and there is certainly a greater emphasis placed upon promotions and offers.

There is currently a ‘Hacksaw’ tournament in which punters are vying to win a £5,000 cash pool. Their casino welcome package, meanwhile, gifts new customers a 100% deposit boost (up to £50) and 50 free spins on a selected game.

Overall, LuckLand’s casino product is a decent one. There are a sufficient number of games, with the typical variety offered. Thus, punters can play slots, jackpots, and table games, as well as live casino games such as blackjack and roulette.

 

ThePuntersPage Final Say

We have to appreciate that LuckLand is a newly emerging bookmaker looking to make its way into the industry. Thus, flaws are expected, and we will be hoping they iron out a few of them soon.

The bookie has offered TPP readers a great welcome offer however the user experience is far from the smoothest. The deposit and withdrawal fees are quite a turn-off considering the overall quality of the product. Thankfully, they’ve got a brilliant customer support service which can help you out whenever you’re stuck.

For the time being, we believe that there’s a good number of  better sports betting sites out there.

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OVERALL RATING:
3 / 5