- Offers both Cash Out, and Bet Builder
- Licensed by both UK Gambling Commission and Malta Gaming Authority
- 24/7 Customer Support Service
- Great Free Bet Welcome Offer
- Very limited payment options
- GentingBet is currently only offering 1 sport-related promotional offer
- No Odds on Esports-based markets
- GentingBet is not offering live streaming services
Restrictions to UK players – This bookmaker no longer operates in the UK. You can check out similar betting offers .
GentingBet is owned by the company Genting Group, which is headquartered in Kuala Lumpur, Malaysia. The Group brought their offerings online in the form of GentingBet in 2014.
The bookmaker has grown substantially since then, and is among the most popular betting sites in the United Kingdom.
This review will examine this bookie in detail, taking a look at its strengths and weaknesses and going through all it has to offer.
Registration Process 5/5
- Identity verification upon registration
- Proof of Identity may be required upon first withdrawal
To register at GentingBet, click on the green “JOIN NOW” button at the top-right hand side of your screen. On the registration form that appears, enter a unique username, your email address and full name, and create a password.
If you have a Genting Casino Membership Card, click “YES”.
Choose and answer a ‘secret question’, select your country of residence and enter your full address, your preferred currency and your telephone number.
After you have completed all the above details, click on the “REGISTER NOW” button.
At this stage, you can choose to set a deposit limit, on a Daily, Weekly, or Monthly basis. Click on the green “APPLY” button.
At this stage, GentingBet will attempt to verify your account.
If the betting site is unable to verify your details, you will have to upload documents with respect to Proof of Identity and Proof of Address. Click on the green “NEXT” button.
Click on the green “UPLOAD DOCUMENT” button to upload these documents.
Deposit and Withdrawal Options 3.5/5
- Deposits via a Debit Card only
- Minimum deposit amount of 10 GBP
- Minimum withdrawal amount of 10 GBP
- No fees are charged for both deposits and withdrawals
- Deposits are processed instantly
- Withdrawals take 3-4 working days to be processed
To deposit funds into your GentingBet account, click on the “MY ACCOUNT” option, at the top-right hand side of your screen, followed by the “Deposit” option. Deposits can be made only with a debit card.
If you are a member of Genting Group, you can deposit and withdraw funds to and from your account at the cash desk of a Genting casino near you. The minimum deposit amount here is 50 GBP, while the minimum withdrawal amount is 60 GBP.
If you want to deposit funds into your account via a debit card, the minimum deposit amount is 10 GBP. Deposits are processed instantly without any fees attached.
You can also withdraw funds using a debit card, with the minimum withdrawal amount being 10 GBP. Withdrawals take up to 3-4 working days to be processed, and like deposits, they are fee-free. The bookie may also ask you to upload documents to prove your identity when you initiate your first withdrawal.
Note that the use of credit cards is banned from 14th April, 2020.
Welcome Offer 4/5
- £10 free bet if your first bet loses
- Qualifying bet must be placed on minimum odds of 1/1 (2.00)
- No wagering requirements
GentingBet’s welcome bonus guarantees you a free bet of £10 if your first bet doesn’t win, as long as a minimum of £10 is placed on a bet at least Evens (2.00) odds.
Make sure you place the qualifying bet within 28 days of registering at the bookmaker, and you use the free bet within 7 days of it being credited. Failure to do so will lead to the free bet amount being declared void. Also, keep in mind that cashed out bets do not count towards the welcome bonus. The great thing about this bet is that there are no wagering requirements, meaning anything you win off the free bet is yours to keep.
Sportsbook Promotions 2.5/5
- Only 1 sport-related promotional offer, at the time of writing
- Best Odds Guaranteed for all UK and Irish Horse Races
At the time of writing, GentingBet is only offering one sport-related promotional offer. However, the site is also offering Best Odds Guaranteed for all UK and Irish Horse Races, from 12:00 – 21:30 GMT.
Simply put, this means that if you place a winning bet, and your selection places at a higher starting price than when you placed a bet, this bookie will pay you at the higher starting price. For example, if you place a bet at 3/1, and if your selection starts at 5/1, the betting site will pay you on odds of 5/1 if you end up winning the placed bet.
The maximum profit that you can make off an increase in the odds on offer is capped at 2,000 GBP.
At the time of writing, GentingBet is offering a reasonably good VIP Programme called Genting Black, with membership on an invite-only basis. Genting Black comes with several great offers, including a range of exciting benefits, offers and bonuses.
There are 4 different Genting Black Schemes: Bronze, Silver, Gold and Diamond. Depending on the Scheme you enrol in, in due accordance with your received invite, you will receive perks accordingly.
Upon enrolling at Genting Black, you will receive a 100% deposit bonus, based on the deposits you make during your first week as a Genting Black member.
Here is how the deposit bonus scheme works:
- Bronze – Up to £150
- Silver – Up to £200
- Gold – Up to £250
- Diamond – Up to £300
As a Genting Black member, you will also receive Genting Points for placing real-money bets. These points can be converted into real money at a favourable rate, depending on your current Scheme.
Pre-Match Offer 3.5/5
- Competitive odds on over 20 sports
- Active sports markets
As soon as you access the bookie’s website, you will be redirected to its casino offering. To access GentingBet’s sports section, click on the “SPORTS” option at the top-right hand side of your screen. You will then see in-play matches at the centre and the betting site’s sports slider on the left-hand side.
At the time of writing, GentingBet is offering competitive odds on over 20 sports. However, we have to say that we found their in-play section to be below-average. We will go into more details about this in the next section of this review.
The site offers odds on several popular sports markets, including the likes of football, tennis, and basketball. There are also odds on less popular selections such as handball, pool and darts, along with a few others.
The minimum stake on offer at this bookie is 0.01 GBP. The maximum stake that you can place on a sports market of your choice varies from sport to sport, and depends on the number of selections that you have made, and the odds that you are backing.
It’s always a good idea to calculate the bookmaker’s margin on offer before or when you sign up to a betting site for the first time, and GentingBet is no exception. The bookmaker’s margin is the margin of profit which a betting site charges over you. You should look to punt on betting variants with a margin which is nearer to the ideal market mark of 100%, rather than variants with a margin which exceeds or meets the 110% mark.
You can determine the bookmaker’s margin by calculating the Odds Overround. The Odds Overround for a betting variant can be worked out by converting all the fractional outcomes of a betting variant into their decimal form. Afterwards, divide each of the obtained individual outcomes by 100.
Add the resulting numbers together. With the obtained result, you can determine the bookmaker’s margin for that betting variant.
To put things into perspective, we calculated the Odds Overround for a match to be contested in the Turkish Super Lig. The Odds Overround were found to be 106.15, which confirms that the odds on offer at the bookmaker are indeed competitive, and that they are offering active sports markets.
Given the rising popularity of esports betting, it is rather surprising that GentingBet has not yet ventured towards offering odds on this particular market. We hope that it won’t be too long before the bookmaker introduces them.
At the time of writing, the bookmaker is offering odds on politics, entertainment and other novelty betting markets. However, it falls short in regards to Specials.
Cash Out and Bet Builder
GentingBet offers both Cash Out and Bet Builder.
Cash Out is a highly popular betting tool which allows you to retrieve partial winnings on a placed in-play bet before to event in question ends. The amount of money that you receive when you cash out depends on the odds in favour of your placed bet at the time of cashing out. You could go on to win more, or less than your initially placed wager.
Punters tend to cash out when they believe that they may lose a placed bet or when they have already won a good profit.
Bet Builder is another excellent feature which allows you to create a custom-made bet of your own by combining several different selections and outcomes into one bet. As soon as you have created a bet, GentingBet will give you the odds.
Live Offer 2/5
- Below-average live betting section
- No livestreaming services
Unfortunately, we have to say that we’ve seen better than GentingBet’s live betting features. To access the in-play options, click “IN PLAY” at the top-left hand side of your screen on the betting site’s main navigation bar. You will then see in-play matches at the centre of your screen.
Click on an in-play match of your choice to access its live betting facilities. You’ll be offered a variety of popular and unique betting variants to choose from, but that’s about it – there aren’t any other noteworthy features that we could find to report on. In addition, there aren’t any live streaming services either, nor a live scorecard or any live updates.
However, if you click on the site’s main menu bar at the top-left hand side of your screen, you can access GentingBet’s “Betting Tips” (also present on the main navigation bar). This section comes with articles about upcoming match predictions, betting tips and previews.
We hope that their team offers an improved live betting experience in the near future.
- Licensed and regulated by the United Kingdom Gambling Commission for UK customers
- Licensed and regulated by the Malta Gaming Authority for all other customers
- In-depth “Responsible Gambling” section available
To access their Responsible Gambling section, scroll down to the bottom of your screen and click on the “Responsible Gambling” option at the bottom left-hand side of your screen. Here you’ll find useful and highly comprehensive information to guide you to towards maintaining safe gambling practices.
There is even a self-assessment test you can take in the form of a questionnaire, which will help you outline a pattern of your gambling behaviour. If you feel that you need help, you can also chat with a customer support representative, or email at email@example.com.
As was mentioned during the registration process, the site allows you to set a “Deposit Limit” if you wish to on a daily, weekly, or monthly basis. There are also Self-Exclusion options that last for a period of time, from 6 months to 5 years, as well as a “Time-Out” tool that can be set from 1 day to 6 weeks.
You must contact a customer support representative via email or live chat to implement any of the above-mentioned safe gambling options.
The bookmaker takes its online security very seriously, ensuring that your personal information and funds are protected from online fraud and hackers.
The site has no control whatsoever over you winning or losing a placed bet. All the numbers that are generated on GentingBet’s platform are the result of a random number generation procedure.
Service and Customer Support 4.5/5
- Customer support service available via live chat, email and call back.
- Available 24/7
To access the betting site’s contact section, click on “CUSTOMER SUPPORT” on the betting site’s main navigation bar.
GentingBet’s Live Chat feature can only be accessed via its “CUSTOMER SUPPORT” section. To initiate a chat, click on the red “Chat” button at the bottom right hand side of your screen. A chat box will then appear.
You must then enter your name, email address, and describe the issue you need help with. Once you have entered these details, click on the “Start chat” button. You will be connected to a customer support representative almost instantly.
Alternatively, you can send an email at firstname.lastname@example.org.
To use their Call Back facility, you need to request one via Live Chat.
Design and Usability 4/5
- Attractive site design
- Smooth functionality
The platform has an attractive layout and site design, set in a pleasant combination of red and black. The site functions quite smoothly, and you access all major options from the betting site’s homepage, except for the Live Chat feature, which must be accessed via their “CUSTOMER SUPPORT” section.
GentingBet’s main navigation bar includes options to access site’s “SPORTS”, “IN PLAY”, “PROMOTIONS”, “BETTING TIPS”, and “CUSTOMER SUPPORT” sections, among others.
- Sportsbook and Casino apps available
- Both app are accessible for Android and iOS users
- Mobile-friendly site available
While iOS users can find both GentingBet apps in the App Store, Android users must download the apps via the betting site’s mobile-friendly website. There is also a special rewards-based app called “My Genting” for existing Genting Casino members.
The sportsbook app allows you to bet on the go and punt on your favourite sports markets from wherever you are and whenever you want to. You’ll also be able to enjoy interactive features as well as high quality graphics, together with real-time updates for in-play events and comprehensive breakdowns of in-play statistics.
Alternatively, if you don’t want to download the app, you’ll be please to know that the mobile-friendly site is a great option too.
- Casino, live casino and slots available
- Excellent casino welcome bonus
To access GentingBet’s Casino, Live Casino, and Slots sections, click on the “CASINO”, “LIVE CASINO”, and “SLOTS” options at the top-centre of your screen.
Their casino offers a 100% welcome bonus on your first deposit between 20 GBP and 100 GBP, plus a 5 GBP Casino Bonus. You must wager the combined total of the deposit amount and the welcome offer bonus 20 times within 40 days of receiving the welcome offer bonus amount.
The 5 GBP Casino Bonus must be wagered 1 time within 7 days of having received it. The amount is to be used on the games shown in the below image.
There are several great casino games to choose from, including “Piggy Roches Megaways” and “Reel King Mega”. If you are into Live Casino, the bookie offers roulette, blackjack, baccarat, along with several other games.
As is advertised on their website, GentingBet is the first multi-site operator to offer Roulette Live.
ThePuntersPage Final Say 3.9/5
The bookmaker is still on an upward curve, despite having been around for a few years now. While they offer several reasonably good features, we think that there are several better options to choose from.
GentingBet needs to improve in several areas. While its casino, live casino, and slots do have quite a lot to offer, its sports section needs sprucing up.
Let’s list the betting site’s flaws. First things first, the deposit options on offer are way too limited. Being only able to pay via a debit card is not enough.
Then there is only one sport-related promotion at the time of writing, along with a significant lack of esports markets, which, given their rise in popularity, is rather disappointing. The site’s live betting options also fall short, with hardly any standout features on offer nor any section dedicated to statistics.
As is advertised on their betting site, GentingBet is the first multi-site operator, to offer roulette live.
However, if you are a casino enthusiast, this bookie may just be the perfect betting site for you. There is a generous casino welcome offer for new players and a good promotion for slots as well. The betting site’s registration process is also very secure, and is among the best that we have come across. Additionally, their apps are of excellent quality.
All in all, GentingBet could improve vastly if they manage to work on the above weaknesses.