StarSports Betting Review (2021)

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3.7 / 5
Bookmaker Review | StarSports
  • Competitive odds
  • Superb blog
  • Great mobile app
Latest Offer
Latest Offer
Currently No Welcome Offer
T&C APPLY, 18+ ONLY

FEATURES

UK Gambling Commission
UK Gambling Commission License Logo
Live Stream
VIP Program
Cash Out
Bet Builder
Support 24/7
Native App
Cryptocurrency
Established in 1999

PROS

  • Competitive odds
  • Superb blog
  • Great mobile app
  • Top-notch horse racing offering

CONS

  • Sub-par promotions offered
  • Poor customer service
  • Lack of payment methods
  • No VIP Program
  • Competitive odds
  • Superb blog
  • Great mobile app
  • Top-notch horse racing offering
  • Sub-par promotions offered
  • Poor customer service
  • Lack of payment methods
  • No VIP Program

StarSports Betting Review

StarSports has continued to evolve following its establishment in 1999, where it launched under the name Star Racing. Its exponential growth over the years – combined with an ever-widening sports portfolio – has seen StarSports thrust into the limelight within the UK betting scene. But how does it compare to the veterans of the game? And how will it stand up in ThePuntersPage’s in-depth StarSports review? Let’s take a closer look.

 

 

 

 

Registration Process
5 / 5

  • Simple three-step process
  • Basic information required
  • Emphasis on responsible gambling right away

 

StarSports Registration Window

Creating an account with StarSports is a simple three-step process. Step one is tagged ‘The essentials’, which merely involves entering your email and desired password. New customers also have the chance here to apply any bonus codes if they’re fortunate to have access to one.

StarSport Personal Details

Step two is ‘Personal details’. Here, customers will be required to put in their full name, date of birth, country of residency and choice of currency. Simple stuff.

StarSport Contact Information

Finally, step three: ‘Contact information’. Here, you’ll just need to provide your address, mobile phone number, and contact preferences. Then, confirm you’ve read the terms and conditions before clicking that inviting ‘Create Account’ button to start your StarSports journey.

It’s also worth noting the emphasis on Responsible Gambling immediately following your confirmation as a StarSports member. Right after creating their account, punters will have the chance to set Deposit Limits for themselves.

 

Deposits & Withdrawal Options
3 / 5

  • Minimal payment options
  • Simple depositing process
  • Verification before first withdrawal

Depositing funds with StarSports is another simple and easy process. After accessing the distinct ‘Account’ tab in the top right-hand corner of the page, punters can deposit into their account via the ‘Top-Up’ drop-down option.

StarSport Payment Methods

After clicking ‘Pay with debit card’, the above image will greet punters. You’ll just need to enter all the basic card information: card number, expiry date, security code and cardholder name. £10 is the minimum deposit with all payment method options, although such options are limited.

Customers are only able to deposit funds via debit card (VISA/Maestro/Mastercard), bank transfer or cheque.

Withdrawals with all methods are usually processed between two to five working days, but new customers will have to be verified before they’re able to withdraw. To verify their identities, all customers need to do is email StarSports an image of their driver’s licence, passport, bank statement or other similar document.

Unfortunately, there are no cryptocurrencies accepted by this betting site.

 

Welcome Offer
2 / 5

  • Up to £50 free matched bet
  • No guarantee of reward

StarSports Welcome Offer

At the time of writing this StarSports review, the operator’s “welcome offer”, if you want to call it that, is one that won’t that necessarily entice punters, as you’re not guaranteed a reward.

StarSports offer new customers the chance to earn up to a £50 free matched bet if there’s a goal in the opening ten minutes on the weekend’s select Premier League fixture – the above example explains the offer on a match between Arsenal vs Tottenham.

Customers will be eligible for the offer if they open an account in the week leading up to the fixture, and if they place a bet (£10+) at evens or above on any StarSports market.

However, in the recent North London Derby, there wasn’t a goal in the opening ten minutes, meaning new customers wouldn’t have received anything for signing up with the bookie.

Overall, there’s no doubting that StarSports should do more in this regard.

 

Sportsbook Promotions
2.5 / 5

  • Lack of variety, certainly regarding football promos
  • No VIP Program

Sportsbook promotions

There’s no dedicated promotions page on the StarSports’ website, with the site’s latest offers and promos instead located down the right-hand side of the homepage (as depicted by the above image).

Nevertheless, StarSports’ promotions are frequently updated to maintain a sense of freshness and excitement. At the time of writing, there’s a heavy emphasis on the Cheltenham Festival, with the bookie’s ‘Socially Distanced Offer’ rewarding punters whose horse finishes second by a length or less in any race across the week. There are several other Cheltenham offers for customers to enjoy as well.

Overall, however, it’s fair to say that StarSports’ promotions are pretty sub-par compared to other online bookies. Their ‘Saved by the 90s’ promo is another offer in which punters are rarely going to earn a reward. Their Premier League tipping challenge, meanwhile, is a pretty standard promotion. The weekly challenge involves customers competing against the site’s in-house traders as they attempt to correctly forecast six fixtures.

VIP/Loyalty Program

Unfortunately, StarSports currently doesn’t boast a VIP or Loyalty Program of any kind. Sorry, seasoned punters.

 

Pre-match Offer
4 / 5

  • 26 sports available
  • Competitive and consistent odds
  • No esports
  • Great specials offering

Pre-Match offer

A broad sportsbook is imperative for bookmakers, and while StarSports may not excel in this regard, they certainly don’t disgrace themselves. Punters can select from 26 sports, each complemented by a wide selection of leagues, games, events and markets.

Competitive odds, meanwhile, would hand StarSports a major advantage over its competitors.

Thus, to measure the quality of their margins, we used the odds overround. The overround is a calculation that combines the total percentage probability of all selections in a match coming true. Naturally, the result of this should come to 100% – however, this does not factor in the profits made by the bookmaker. For this reason, it is widely accepted that any figure below 110% is considered to indicate fair odds.

So, we picked three games at random from the Champions League, EFL Championship and Italian Serie A to determine the quality of StarSports’ odds, and found them to be at 105.74%, 105.69% and 106.02% respectively. This confirmed that StarSports’ odds are not only competitive, but also consistent, meaning there’s little to fault the bookie in this regard.

Punters can display their odds as decimals or fractions with this bookie.

Esports

If you fancy yourself as a master of the gaming world, StarSports certainly isn’t the place for you. Their esports offering is minimal, and on the day of writing, there were no events available to bet on despite several events and tournaments going on across the world.

Nevertheless, if you’re intrigued by the possibility of betting on esports, be sure to check out our top esports tips and strategies.

Other Specials

StarSoirts Specials

StarSports certainly doesn’t miss a beat with specials, however. Customers can bet on a variety of political markets with this bookie, ranging from British to US politics as well as several novelty events.

Cash Out & Bet Builder

You’re able to take full control of your bets with StarSports’ Cash Out and Partial Cash Out features.

Cash out and Partial Cash out features

The bookie’s bet builder feature, meanwhile, is available in the form of ‘Build-a-Bet’. This feature grants punters the freedom to customise their football bets, with StarSports allowing customers to utilise as many markets as they feel necessary to do so.

 

Live Offer
3 / 5

  • Pretty basic live offering
  • Simple match tracker and statistics
  • Live streaming on UK and Irish racing events

StarSports Live Offers

StarSports’ live offering isn’t majorly advanced, although it’s undoubtedly sufficient. There were a mere 27 in-play markets for punters to enjoy in the above example; however, it’s important to bear in mind that this was a Bulgarian Cup clash – a fixture unlikely to garner any serious interest.

The live match tracker and statistics are both fairly basic, with no live streaming provided for football matches. However, those who like to dip their toe in the horse-racing world can enjoy a live streaming service for all UK and Irish meetings.

The site’s in-play markets are easily accessible via its own tab at the top of the homepage.

 

Security
4.5 / 5

  • Licensed by the UK Gambling Commission
  • Several account limits available
  • SSL encryption

Security is paramount with the top-tier bookmakers, and StarSports certainly doesn’t fall short in this regard. Licensed and regulated by the UK Gambling Commission, StarSports boasts a comprehensive Privacy Policy that runs through data collection, personal data rights and cookies.

StarSports Security

There’s also a clear emphasis on Responsible Gambling, which, as we noted earlier, is noticeable upon registration. Customers can set Deposit Limits (daily, weekly, monthly) and take breaks via StarSports’ Play Break (Time Out) and Self-Exclusion options. Reality Checks, meanwhile, interrupt your session to discretely remind you how long you’ve been playing for.

Starsports Limits and Responsible Gaming

Any information regarding Responsible Gambling can be accessed under Help & Support on the left-hand side of the homepage, as well as via the Account tab in the top right-hand corner.

In addition, the site’s use of Secure Sockets Layer (SSL) encryption allows customers to feel at ease when transferring funds. This state-of-the-art technology ensures that every player’s transaction information is kept safe and secure.

 

Service & Customer Support
2.5 / 5

  • Available 24/7
  • Fairly basic FAQ section
  • Live chat function available

StarSports’ Help section isn’t exactly robust, with a minimal amount of FAQs listed on the site. Thus, customers are likely going to have to utilise the bookie’s customer support in a bid to get any queries resolved. Currently, you can contact StarSports via email, telephone, live chat or Twitter. Such services are available 24/7.

To test the efficiency of their customer support, we first started up a ‘Trader Chat’ session with a member of the bookie’s staff.

Starsports live chat

We asked about any welcome offers for new customers, and although their response was swift, it wasn’t overly helpful. The agent pointed towards the right-hand side of the homepage which depicts all of the site’s promotions, but we couldn’t find a welcome offer as such.

Instead, we had to discover StarSports’ welcome offers – which aren’t your typical welcome offers – via a Google search.

StarSports Live Chatting

Overall, our experience with the site’s live chat service wasn’t all that impressive. They didn’t solve our query, and didn’t exactly come across as friendly.

StarSports Live Chat

We also attempted to contact the bookie via email, although we received no response to a query regarding a VIP Program.

 

Design & Usability
5 / 5

  • Professional design
  • Promotions stand out
  • User-friendly structure
  • Top-notch blog

StarSports’ website is undoubtedly minimalistic, but appears slick, smart and professional, nonetheless. A predominantly blue-and-white colour scheme is followed throughout, although brighter colours appear in advertisements for promotions, helping them stand out.

Such advertisements are located down the right-hand side of the homepage.

StarSports Portal

Overall, the site’s uncomplicated structure ensures a user-friendly experience for customers. Popular events and an A-Z of all the sports offered by the bookie run down the left-hand side of the homepage, with horse racing events taking priority down the centre. Access to in-play markets, casino and virtual sports is also easy. They each have their own distinct tabs at the top of the page.

Significantly, the betting process is remarkably easy, aided by the fact that your betslip is always visible in the top right-hand corner – above the promotions.

‘Useful Links’, meanwhile, can be accessed at the bottom of the page. Here, you’ll also find links to contact information, responsible gambling, etc. For new customers, the Sign-Up button is clearly visible in the top right-hand corner.

StarSports HomepageWhile punters can’t access any statistics to help them forge any bets with StarSports, they can enjoy something even better. Their blog is one of the best around, covering mainly horse racing but major footballing and golfing events as well.

This is a wonderful feature for horse-racing fans, with StarSports offering expert tips and previews of all the significant race meetings happening up and down the country. Famous jockey Davy Russell, meanwhile, is a regular contributor to the site.

 

Mobile
5 / 5

  • Available to download via Google Play and the App Store
  • Faultless technical performance
  • Superb for betting on the move

StarSports Mobile App

Both Apple and Android users can enjoy the StarSports mobile app, which is available to download via both Google Play and the App Store. The app itself is very well brought together, facilitating a user-friendly experience for customers who want to bet on the go.

The app’s design remains slick and professional, following the same blue-and-white colour scheme, with any promotions the bookie is currently offering standing out in the centre of the screen.

The coherent structure of the site allows punters to access all sports and markets in an instant, with tabs for in-play markets located clearly at the bottom of the app’s homepage. You can also access StarSports’ blog, as well as any other products – which will get into shortly – the bookie has to offer. We also have to commend what was a faultless technical performance all round. Top marks.

Other Products

StarSports Products

There are plenty of other products for punters to enjoy with StarSports, including casino, live casino and virtual sports. While there are currently no welcome offers for new customers to enjoy, StarSports still offers over 500 casino, 30 live casino and 10 virtual events.

Punters can enjoy a myriad of casino games, ranging from table games to slots.

 

ThePuntersPage Final Say

If you’re a horse-racing fan, then StarSports may be the optimal bookie for you. Their coverage of this particular market is superb and complemented wonderfully by a detailed and frequently updated blog. However, for those who like to dabble in the footballing world, it’s fair to say that you might want to explore alternatives. StarSports’ football offering is pretty basic, with their lack of promotions in this regard a major downside.

Nevertheless, as a result of their super mobile app, competitive odds and faultless technical performance, this bookie may well entice a few interested punters. Nevertheless, for StarSports to be considered a top-tier bookie, their customer service has to be improved. They could also stand to offer punters more when it comes to promotions – especially welcome offers. Overall, this is a bookie that shines brightly in some respects, but is undermined by one or two glaring faults.

OVERALL RATING:
3.7 / 5