Why Is Bet365 Down? What Are The Best Betting Alternatives?

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Last Updated on: 22.02.2023

Like any other website, bet365 might experience times when its platform is down. In this guide we will provide reasons why bet365 might be down as well as some of the best online bookies you can use instead.

Why Might You Find Bet365 Down?

screenshot of bet365 failing to load
There’s plenty of reasons a betting site might be down and bet365 isn’t exempt from any of them despite being largely reliable. Here, we are going to go through as many possibilities as we can to help you understand a potential bet365 down scenario, before we go into your best course of action.

Are Only Parts of bet365 down?

First off, it may not be the case that the entire site has failed, as you may not have found the entire bet365 website down. It might be that it is merely a page that has either been removed or is experiencing issues. A reason for a page being removed could be if a bonus has been replaced by a new promotion, to give one example.

Regardless of the reason, the easiest way to see if it is a page or the site at large that is the issue, you can simply check other parts of the site to see if they are working. If the homepage is the problem, then you can pop over to google and select a different page from there.

Also, it could be that you have computer or internet issues, which should be pretty obvious as it would also impact any other site you try to go on as well as any other device usage. If it is a broadband problem, your computer should notify you in that regard too. So, check that there isn’t another explanation before you go jumping the gun. Alternative possibilities include:

  • An issue with a single page
  • Connection problems
  • Problems with your personal computer or mobile device

Complete Bet365 Down Scenarios

Now, let’s get onto possibilities for the site itself being down. It could, for instance, be down for some kind of maintenance. In this case though you should be redirected when you enter the site to a page that tells you as such.

In these instances, you shouldn’t be unable to access the site for very long. Lost time is lost money after all, and bet365 will certainly schedule any maintenance to be as unobtrusive as possible. They may do maintenance when there is low traffic on the site, for instance.

Possible unplanned bet365 down situations includes a multitude of internal issues. There could be problems with the server or even programming errors, there could be plugin issues, code errors, or any number of technical issues. It is possible that the site could shut down in the case of a security emergency or they could be overwhelmed by traffic leading to a site crash.

We think that some things, like a serious security breach is very unlikely, but we suppose anything is possible. These problems may affect not only the desktop site but also the best mobile apps as well. You don’t just have to ask yourself is bet365 down, but also is the bet365 app down as well.

It is also possible that only one is affected so one way around a bet365 down scenario could be to try the alternative, meaning switching to desktop if you are on mobile and vice versa. You could have a bet365 app down scenario, without finding bet365 down on desktop.

In terms of the time impact of any of these possibilities, it is very hard to say, in every example we have mentioned there are degrees to which the problem can occur.

A traffic problem should be solved once traffic goes down to manageable levels and the site can reboot, a programming error could be simple or deeply complicated to solve. It all depends.

Quite often, you may never find out what caused you to find bet365 down. The site would likely return, hopefully sooner rather than later.

Ultimately the result in the meantime though is the same and that is not being able to access your favourite bookmaker, and potentially miss out on being able to bet on upcoming markets.

In terms of things that could shut bet365 down, here are a few possibilities:

  • Plugin issues
  • Site crash caused by overwhelming traffic
  • Programming and code errors
  • Security breach
  • Down for maintenance
  • General hardware and software issues

Once again, note that a bet365 app down error can occur independently from desktop.

How To Get More Information If Bet365 Is Down

Screenshot of bet365 contact page


So, for one reason or another, a bet365 down incident has occurred and you are no longer able to access the site. For many people, the first step and the basis of what they do next will depend on the specifics of that situation however it is important to get as much information as you can.

There are a few ways of doing this. It could be (especially in the case of maintenance) that there is some indication of what is happening on the site itself. Another possibility is that they are providing updates and information through their social media with Twitter being an especially good place to look when bet365 down events occur.

Failing that you can contact customer service. In fact, Twitter is a great place to contact the site if you wish to do so. Otherwise common customer service options should be available such as e-mail and telephone. If you are unsure of the correct details, a quick google search for your location and “bet365 contact details” should quickly yield the relevant results.

The only thing that would not be operational is live chat and internal messaging because of course, these are accessed on-site. However, do be sure to check if you can access the site via the app as you may be able to talk to live chat that way and find out what is happening if you find bet365 down only on desktop.

You may have to wait a little longer than usual in this situation because plenty of other people will likely have had the same idea meaning that customer service is often unusually busy. This would be especially true if a bet365 down error happened because of excessive traffic.

You will want to ask customer service what is causing the slowdown, in other words why is bet365 down, and how long is bet365 down for?

This should give you a good idea of what to do next. You may also want to ask whether your bet was processed in the event of you placing it just as the site went down, but more on that in our following section. And maybe leave nice feedback for customer service if they have done a good job, they’re probably having a tough day.


Bet365 Down: What Happens To Your Bets?

Screenshot of bet365 bet slip


We had a long talk with customer service ourselves and asked them what would happen if we were placing a bet one moment with bet365 down the next. As is typical from their excellent team, they had all the answers.

Let’s say you were goalscorer betting and that market finished as a bet365 down situation was ongoing. We were told in that instance you would lose or win that bet as usual, and have the money credited to your account in the case of the latter as soon as the site is back on.

Any promotions applied like “best odds guaranteed” would still be in effect as well.

The only other question mark would be if you were unlucky enough to be placing a bet just as the site failed. It is honestly very unlikely that your timing would be so unfortunate, but possible. They said that in this case, it would depend on whether your bet had yet been confirmed. This means that not only would you have made your selection, but also had that on the bet slip and had that processed. If it really is a split-second situation then you can ask customer service to check on that for you. And that is pretty much all you need to know, another wonderful example of customer service doing their job well and the site being clear in how they operate.


Is Bet365 Down? Why Should You Consider Other Bookmakers

Screenshot of Ladbrokes Homepage with focus on Markets

We have probably made it pretty clear by this point that we are massive fans of bet365. To put it simply, we think they do a great job. Nonetheless, if you cannot place a bet, or cash out your bet, due to finding bet365 down, then the only alternative is to utilise other betting sites.

Is bet365 down? Yes. Why use other sites? Simple. So you can enjoy your favourite betting markets when that happens.

If you come across bet365 down it may mean you can’t bet at all, and we suppose that anything is better than nothing. But you know that at The Punters Page we’re never willing to let you settle for anything less than the absolute best. That’s why our alternative picks are five names that we truly think can be considered among the finest operators the world.

What did our top five have to provide to be considered as capable of standing next to such an industry juggernaut?

Well, first they needed mainstream appeal, they needed to be the kind of sites that anyone, even if you have never bet online before could get along with. That’s why useability was so high on our list. No one can claim the likes of Ladbrokes and William Hill of lacking in either regard. This also includes having a wide variety of banking options so as many people as possible can utilise them.

bet365 are of course famous for their variety so every one of our picks have huge market variety, whether you are on desktop or on mobile. Unibet is fantastic for its international markets and mobile integration. There’s also promotional generosity, all a big tick there, with 888sport being especially good, with features like build a bet further sweetening the deal.

Security is a no brainer, all are impeccable in that regard, and the same can be said for their wonderful customer service. And of course, odds must be extremely competitive. Unibet are a stand out in both latter criteria. In other words, we have chosen five that possess the many wonderful attributes which made bet365 so special. Even if they aren’t a perfect replica, they make more than respectable alternatives.

And not only do these make such amazing options if you find bet365 down, but there’s also pretty much no downside to this. While it can affect your account to have multiple accounts on a single bookmaker there is no such penalisation if you choose to do the same across multiple bookmakers. Of course, operators would prefer you to bet solely with them, but it’s certainly not against any rules and realistically there’s not much they can do about it. You can even sign up to all five, or more if you want to.

Best Alternative Bookies to bet365

Paddy Power logo
Paddy Power
  • Huge mainstream appeal
  • Incredible live streaming
  • Impeccable reputation

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  • Massive market variety
  • Consistently great odds
  • Great promotions

18+ New UK+IRE Customers only. Certain deposit methods & bet types excl. Min first 5 bet within 14 days of account reg at min odds 1/2 = 4x 5 free bets. Free bets valid for 7 days, stake not returned. No cashout, restrictions + Full T&Cs apply. BeGambleAware.org #ad

  • International appeal
  • A fittingly global market selection
  • Fabulous customer service

18+ begambleaware.org. New customers only. Min deposit £10. Money back as bonus if first bet loses. Wagering requirements: sportsbook 3x at min. odds of 1.40 (2/5), casino 50x. Unless forfeited the sportsbook bonus must be wagered before using the casino bonus. Bonus expires 7 days after opt-in. No deposit required for NI customers. Call 08081699314 to claim. Full T&Cs apply. BeGambleAware.org #ad

William Hill
  • Fantastic specials markets
  • Broad and excellent live coverage
  • Another industry juggernaut with an unbeatable reputation

New customers using Promo code H30 only, Min £10/€10 stake, min odds 1/2, free bets paid as 2 x £15/€15, free bets credited after settlement of first qualifying bet, free bets will expire 30 days after the qualifying bet is placed, payment method/player/country restrictions apply. See full terms below. Full T&Cs apply. BeGambleAware.org #ad

  • Terrific features
  • Great mobile app
  • User friendly focus

18+ Minimum deposit of £10 using deposit code 30F - A qualifying bet is a ‘real money’ stake of at least £10 placed on any sports market - Minimum odds of 1/2 (1.5) - Free bets credited upon qualifying bet settlement and expire after 7 days - Free bet stakes not included in returns - Casino Bonus must be claimed within 7 days. To withdraw bonus/related wins, wager bonus amount x40 within 14 days. Wagering requirements vary by game. Deposit methods, Withdrawal restrictions and Full T&Cs apply. BeGambleAware.org #ad


Other Great Reasons To Have Multiple Accounts

Screenshot of 888sport Promotional Page

Not only do multiple accounts provide great alternatives for when the answer to the question “is bet365 down?” is a great big yes, but there is also plenty of other reasons to enjoy several sign ups.

Here are some other reasons why it’s great to shop around when It comes to betting online.

1. Take advantage of more promotions

We talked earlier about how there are no penalties for having multiple accounts across different bookmakers. Think about it, your local shop can’t punish you for shopping elsewhere sometimes, even if they’d prefer all your business with them.

Similarly, you can also utilise as many betting promotions from as many operators as you can get your hands on. Not only are extra welcome offers some of the most generous out there, but there’s also a whole world of different promotions for you to check out. From acca insurance to enhanced odds, with plenty in between, there is a whole buffet of betting bonuses for you to enjoy.

2. Shop around for the best odds

While bet365 is an excellent site for odds, rarely is bet365 down and out in this regard, it remains true that no site always has the best odds. We’ve even tested the finest bookmakers out there for the best betting odds and found that different markets do have different winners. In fact, based on the logistics of odds making and the overround, this must be the case for sites to make a profit.

Don’t get us wrong, some are consistently better than others, but even among the best, it is still worth looking around to see what else is available. It may be rare to find bet365 down at the bottom of the pile when it comes to odds, but there will sometimes be another better option. More accounts mean more chances of getting the best odds and like we always say we never want our readers to settle for anything less than the finest this online betting universe has to offer. Better odds mean bigger pay-outs, so who wants to wind up with less?

3. Different specialities

Make no mistake, in terms of variety we find bet365 down to mix it up with as many sports as possible. Their market selection is incredible. But even they can’t do everything.

You may want a sportsbook that is focused on esports and social elements, for instance, like SBK. You may want a betting exchange like with Betfair, for another example. You may want the best online casino site alongside your sportsbook like Leovegas, just to give a few examples.

The focus in our table has been on those that can act as a replacement if you find bet365 down. However, as we said, you can open as many accounts as you like. So, if you find bet365 down in one regard, you can pick it up elsewhere. If that is the case, why wouldn’t you?

4. Backup in case of account restrictions

You might not get account restrictions for multiple accounts across different bookmakers but you can get them for other reasons. If you break any rules or are implementing betting strategies that the bookmakers aren’t happy about, for instance. Now, it is worth saying that we don’t often find bet365 down with throwing around restrictions for little reason, but it can happen. But there’s no need to be concerned because if you have other accounts open, and you find your bets being restricted, all you need to do is hop on over to your alternative site and your problem is solved.

5. Special markets

The magic of special markets is they can be about, well, anything really. They could be about whether a goalkeeper will eat a pie during a match, or who the next James Bond might be. The only limit is the imagination of the bookmaker. This is a great way for operators to stand out because they can offer something unique, which is a tough thing to do in such a competitive betting world.

And of course, the more operators you are signed up to, the more opportunities you have to take advantage of the weird, wonderful, and often generous markets operators come up with.

bet365 Down FAQs

There’s a whole list of possibilities, it could be down for maintenance, it could be a software or hardware issue or a code error, for instance.
We mean that for whatever reason, the bookmaker cannot be accessed either through desktop of mobile.
Yes, it is possible that one could be working but not the other. You can log in via an alternative device to check.
E-mail and telephone options should still be available.
Absolutely, you can sign up to as many sites as you want, for whatever reason you want. Unlike multiple accounts on the same operator, there are no repercussions for doing so.

ThePuntersPage Final Say

Perhaps it’s out of loyalty, or perhaps it’s because it’s easy to overlook the sheer amount of opportunity that is out there, but the way people often look at betting sites is rather old fashioned. You don’t need to find bet365 down to take advantage of all the amazing bookmakers that are out there.

Indeed, getting an alternative for when you find bet365 down can be viewed as a launching pad for really taking advantage of the reality of online betting today. The fact is, not only are there many alternatives if an outage occurs, but there is an operator for pretty much every occasion. And you can sign up to as many as you want and as many suits you.

Besides, multiple accounts also provide incredible opportunities in terms of promotions, odds and even in experiencing whole new betting styles. Perhaps instead of being loyal to one operator, it is best to benefit from a whole team of them. Each not only able to stand in for the other, but also which can offer you something of their own for a complete betting experience. A team which offers security, reliability, and variety.