- Eye-catching welcome bonus
- Plenty of sportsbook markets
- Awesome variety of banking methods
- Quick registration
- Two-step process
- Multiple currencies to choose from
The registration process at mr.play is quick and easy, just like it should be. The big blue Open Account icon in the top right will get the process underway. For starters, you’ll have to enter your email, username and password.
Your account is now opened, and you’ll be promptly sent an email with your account details. However, you won’t be able to play until it’s been verified. mr.play require proof of your ID and address, which can be done by uploading the relevant documentation, such as your driving licence, passport or ID card, together with a bank statement or utility bill. Once these are verified, your account will be activated, and you can get started. If you need any help along the way, a live chat feature is just a click away by means of the small headset icon pictured below.
Deposits and Withdrawal Options
- Wide range of deposit methods offered
- Low minimum deposit
- Standard withdrawal times
There are a variety of deposit methods to choose from at mr.play, and over half of these can be used for withdrawals. All the big names are here, including credit/debit cards Visa and Mastercard, paysafecard, PayPal, Trustly, MuchBetter (not in £) and bank transfer. You won’t be able to use cryptocurrencies, but these haven’t become a requisite in the online gambling world just yet. Kindly note that UK customers are not allowed to deposit via credit card.
|£10||£5,500||0-6 Business Days||None|
|£10||£5,500||0-6 Business Days||None|
|£10||£5,500||0-2 Business Days||None|
|£10||£5,500||0-2 Business Days||None|
Deposit transactions are processed instantaneously. Withdrawal times are on par with most other sportsbooks, with Visa/Mastercard taking 4-6 working days, and the likes of PayPal, Trustly and MuchBetter taking 2 working days. Moreover, the minimum deposit amount is £10, while the maximum withdrawal limit is £5,500.
- £10 welcome bet token
- No promo code
- No wagering requirements on any winnings
mr.play’s welcome offer is as straightforward as it gets: Deposit £10, bet £10, get £15. All you need to do is follow these steps:
- Make a deposit of at least £10.
- Place a £10 sports bet of minimum 1/1 (2.00) odds.
- You will be awarded a bet token of £15, which you can use on a coupon with total odds of 4/5 (1.80) or higher.
Keep in mind that:
- The bet needs to be settled within 14 days.
- It does not apply to system bets.
- It only applies to the first deposit.
- It’s only for new customers, and available once per household.
- It is NOT eligible for customers who deposit using Paypal, Neteller or paysafecard.
- The bet token will not be included in any winnings, and cannot be exchanged for real money.
- The winnings from a bet token do not have any wagering requirements, meaning you can withdraw them immediately.
- Compete with other punters to win prizes
- Playboost for accumulators
- No VIP/loyalty programme
At the time of writing, there were a couple of promotions that caught our eye – one of these being ‘The Battle of Punters’. This intriguingly named promo is a free competition in which players compete with others to top the leaderboard they join. Participants accumulate points through their real-money bets, with £1 used from every bet they place to calculate their leaderboard score.
It’s important to note that, no matter whether you place a £1 bet or a £100 bet, only £1 of your bet will be counted towards your total score. When the tournament concludes, the top 3 in the table will be awarded top prizes.
Mr.play also offers a similar promotion solely focused on the English Premier League. Participants are required to place a minimum of 5 qualifying bets and if they end up in the top 20 places, they are guaranteed a cash prize ranging between £15 and £300.
Another equally exciting offer is the playboost, which adds to the thrill of accumulator betting by – you guessed it – boosting wins up to 77%. To take advantage of this promotion, you’ll have to make an accumulator of at least 4 pre-match bets or more, totalling a minimum of 1/5 (1.2) odds. This will boost the potential winnings of your acca, making your victories even sweeter.
Winnings are boosted by the following percentages:
4-folds – 4%
5-folds – 7%
6-folds – 10%
7-folds – 15%
8-folds – 20%
9-folds – 25%
10-folds – 30%
11-folds – 35%
12-folds – 40%
13-folds – 45%
14-folds – 50%
15-folds – 77%
We have good news and bad news here. There is a loyalty scheme in place – a very rewarding one at that – however, only casino users can benefit from it. Live support did say sports fans will still benefit from regular offers, but we would still prefer to see a fixed programme put in place.
- Extensive sportsbook and markets
- Competitive odds
- Cash out option
Football, tennis, rugby, horse racing, greyhounds, cricket – no matter which road you want to travel down, it’s likely this bookie has it. At the time of writing, mr.play’s sportsbook offered close to 30 different sports.
The heart of any sportsbook’s business is easily football, and this is clearly demonstrated by the sheer amount of markets offered for a game. We clicked on a random Premier League match and found a sizeable 166 markets to punt on, including sections focusing on over/under goals, corner statistics, cards, players, and specials. The quantity of markets isn’t exclusive to the Premier League, either – we found an extensive selection on games from the likes of the Danish, Turkish and Russian leagues, too.
Of course, no sportsbook can be reviewed properly without calculating its overround. This gives us a quick and clear guide to how much value there is in a specific bookmaker’s markets. The higher the overround, the lower the odds and the less the return. Generally, anything under 110% is deemed acceptable in the gambling realm.
We looked at a Premier League match, an ATP tennis match and a table tennis match, and got results of 105.55%, 105.56% and 108.9%. These figures all fall below the 110% mark, meaning mr.play’s odds are fair and in line with their competitors. If you want to try this out for yourself, we encourage you to use an overround calculator to make life a bit easier.
At the time of writing, the mr.play esports section was filled with all the usual suspects. This included Counter-Strike:GO, DOTA 2, League of Legends, Starcraft 2 and King of Glory KPL. There were only match winner markets for each, so you won’t exactly be drowning in options while betting here.
If you’ve got a hunch on who might claim the next Mercury Prize, or you’ve spotted the next Strictly Come Dancing winner, the Specials category is where you need to go. You won’t find a huge selection of bets here, but the ones that are there are all a lot of fun, and offer something a little different to the rest of the sportsbook.
Cash Out & Bet Builder
We’ve all been there. The team you backed are leading, but you sense that things won’t last long in your favour. You don’t think they can handle the pressure for much longer and decide to cash out – only to find your bookmaker doesn’t offer it.
Thankfully, this should never happen at mr.play. This bookie understands how inconvenient omitting such a feature can be, and gives users the option to cash out. You’ll be happy to know that every open bet with a cash-out feature will have a cash-out button.
However, something mr.play lacks is the Bet Builder option. We won’t hide our disappointment here, having made no secret of our love for bet builders in the past. It’s an option we want every bookie to have, though, all in fairness, we must remember mr.play have only just burst onto the scene, and Rome wasn’t built in a day.
- Lots of markets for live betting
- In-play stats and updates
- Fast markets available on selected sports
At the time of writing, the in-play catalogue was very diverse, with football, tennis, basketball, darts, ice hockey, table tennis, volleyball, cricket and handball events all available for live betting. Tennis matches also offered fast markets, allowing you to bet on the next minutes of a live match. We especially loved their in-play graphic, which provided animated moment by moment updates on the match, and their Live Stats, which outlined some detailed info about the ongoing event.
The only drawback here is that, unfortunately, mr.play don’t offer any live streaming. This is bound to change at some point, though.
- Licensed by the UK Gambling Commission
- Easy-to-set deposit limits and time restrictions
- Reality check feature
Security is always of utmost importance to anyone registering at a new betting site, so this is something we always look at to be able to inform our readers thoroughly.
Fortunately, we found that mr.play are licensed by the UK Gambling Commission and the Malta Gaming Authority, which both aim to maintain fairness and transparency during all gambling activities. We would have loved to see the IBAS logo glued to the bottom of the page, since this makes it easier to resolve any disputes between customer and bookmaker, but unfortunately mr.play haven’t moved in that direction yet.
We always pay attention to the efforts an operator puts into ensuring responsible gambling, and this is something else that mr.play is committed to. They provide plenty of links to third-party services such as GamCare, BeGambleAware and Problem Gambling Support. Crucially, players can set deposit limits by clicking on “My Account”, and can ask to self-exclude themselves from the site by contacting a customer support agent. Furthermore, there’s also a reality check feature that you can opt-in for – aimed at casino users – which will let you know when you’ve been playing for longer than originally planned.
Service and Customer Support
- Comprehensive FAQ section
- Friendly and helpful live support agents
- Telephone support available
Although the mr.play FAQ page is as bland as a saltine cracker, it’s packed with information and worth taking a look at if you’ve got a query. We don’t blame you if you prefer the live chat route, though, given how much bother a competent support agent can save you.
The live chat feature is available between 6:00 and 23:00 GMT. We tested it out on a few occasions, and found the agents to be very responsive, never taking longer than a few minutes to reply. They were also friendly, polite, and well-mannered.
As for telephone support, we questioned whether mr.play offers this feature, since there doesn’t appear to be a number listed on the site. Surprisingly, a representative told us that they do in fact offer customer service via phone, using the telephone number 00356 22585000. Alternatively, you can submit an enquiry on the Contact Us page, which is handy if you’re not in a rush and prefer to receive a reply by email.
Design & Usability
- Great colour scheme
- User-friendly interface
- In-depth statistics provided
The mr.play website design does a great job of blending its blue, white and grey colour palette on its sleek, user-friendly interface. If you navigate through the sidebar and click on a sport, a dropdown list of the competitions associated with that sport will appear. This guarantees the event you’re looking for is never far away.
At the bottom of the sidebar you’ll also find a Statistic tab, which will provide you with a plethora of valuable statistics on every sport you can think of. It’s a great feature to examine while mulling over your next over 2.5 goals punt.
- Vibrant mobile app
- Same features as main site
- Easy navigation
mr.play has set up their own app so one can now play on-the-go without the need to use a browser. Naturally, logging in via the mobile browser is still possible for those who prefer it. Despite the sportsbook being easily accessible, there are still a number of bug fixes needed to classify the mr.play app among the better mobile sportsbooks out there.
The app is available in on both App Store and Google Play. All of the desktop features are replicated on the mobile version, and these include all the sportsbook markets, live betting match tracker and in-play stats, as well as the promotions.
Mr.play aren’t simply a one-trick pony; their itinerary stretches beyond sportsbook. On their casino platform, you’ll find a range of games, from popular slots, poker and table games to an array of scratch cards. They also have a wealthy live casino library, including a multitude of live blackjack, live roulette, and live baccarat variations.
We also can’t forget the casino welcome bonus, which is definitely one of mr.play’s strong suits. It’s more of a package rather than a single bonus, since the all the perks are split over your first three deposits like so:
- First deposit: 100% up to £50 + 20 spins on Starburst (minimum deposit £10)
- Second deposit: 50% up to £75 (minimum deposit £10)
- Third deposit: 50% up to £75 (minimum deposit £20)
The welcome bonus will have to have the sum of its value wagered 35x before it can be cashed out. It must also be wagered within 21 days of being credited to your account.
After the first deposit is made, players will be rewarded with 20 spins every day, for the next 4 days:
Day 1 following first deposit: 20 spins to use on Finn and the Swirly Spin
Day 2 following first deposit: 20 spins to use on Book of Dead
Day 3 following first deposit: 20 spins to use on VIP Black
Day 4 following first deposit: 20 spins to use on Aloha! Cluster Pays
Winnings won from these spins will have to be wagered x35 before they can be withdrawn, and any winnings received through the spins cannot exceed £100.
The offers only apply to players residing in the United Kingdom.
To claim the welcome bonus, opt in after creating an account and, provided you’ve uploaded the documents needed for verification, you can begin depositing and you’ll subsequently receive the bonus – no promo code is required.
ThePuntersPage Final Say & Overall Rating
Despite being one of the new kids on the block, mr.play are rising up the ladder in one of the fastest moving and most competitive markets around. Both their sportsbook and casino welcome bonuses represent a great opportunity for any punter to take advantage of, and their odds, markets and customer support are in line with some of the biggest names in the industry. We weren’t expecting this operator to be as good as they are at such an early stage in the game, although, as we outlined, they do lack in a few departments. However, if they continue to grow at the rate they already have, there’s a lot to look forward to at mr.play.
The minimum deposit amount for all payment methods available is £10.
The methods available for withdrawals are VISA, Mastercard, NETELLER and Skrill.
Withdrawal times are on par with most other sportsbooks, with Visa/Mastercard taking 4-6 working days, and the likes of PayPal, Trustly and MuchBetter taking 2 working days.
Free bets can be won through various promotions available on the site from time to time. Currently the welcome offer gives customers a £10 bet token in exchange for their first £10 bet.
Free bets may be used by selecting the available free bets from within the betslip when placing your next bets.
The mr.play support team is available on live chat 7 days a week from 08:00 CET to 00:00 CET. If you wish, you may also send them an email via the contact us page or call 00356 22585000.
If you feel that you need to close your account, you will need to contact mr.play customer service so they may help you with your request.
By simply adding the selections to the betslip, mr.play automatically builds your acca for you. All you need to do is to place the stake at the bottom of the betslip and you’re done!
Good whether you are there for the casino or sportsbook, loads of easy ways to deposit as well and the live coverage is really top notch even without streaming as the graphics and stats are excellent. Site itself looks good too and bonus terms (especially welcome offer) seem reasonable.