Emerging onto the betting scene in 2020, InfernoBet are one of the newest kids on the block. There isn’t too much information on the bookie operated and licensed by Progress Play Limited, so we’re just going to dive straight into this in-depth bookmaker review. How will the newbie cope?
How We Rate Operators
At ThePuntersPage, our commitment to providing clear and comprehensive sportsbook reviews is paramount. We meticulously assess each bookmaker during our future-proof review procedure, focusing on several critical aspects:
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1.
Odds and Margins
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2.
Bonuses and Terms
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3.
UK-friendly Payment Methods
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4.
Betting Markets
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5.
Live Betting and Streaming
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6.
Betting Features
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Simple two-step process
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Basic information required
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Confirmation code
Creating an account with InfernoBet is a simple two-step process in which you’re required to fill out basic information. As the above image depicts, step one involves entering your email address, password and mobile phone number. A click of the green submit will facilitate your advancement in the process.
Step two appears a little hectic but don’t fear, it’s easy stuff. Here, the bookie asks you for your name, gender, country and city of residence, address, occupation and date of birth.
You also have the chance to select your preferred currency, while also being able to redeem any bonus codes you have access to. After all that, merely click Yes or No as to whether you want to receive any exclusive offers before ticking the Terms & Conditions box to start your InfernoBet journey.
Upon confirmation, customers will be greeted by the above screen, asking you – again – whether you want to be notified regarding bonus offers and exclusive promotions. You’ll also have to activate your InfernoBet account before you can start punting, but this is a simple process that involves sending a code to your phone.
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Plethora of payment methods
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Quick and easy deposit process
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Withdrawal fees
Method | Min | Max | Processing Time | Fee |
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£10 | *Not Specified | Instant | None | |
£10 | *Not Specified | Instant | None | |
£10 | *Not Specified | Instant | None | |
£20 | £5,000 | Instant | None | |
*Not Specified | *Not Specified | Instant | None | |
£10 | £700 | Instant | None | |
£20 | £700 | Instant | None | |
£20 | *Not Specified | Instant | None | |
£20 | *Not Specified | Instant | None |
Method | Min | Max | Processing Time | Fee |
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*Not Specified | *Not Specified | 3-7 Business Days | £2.5 | |
*Not Specified | *Not Specified | 3-7 Business Days | £2.5 | |
3-7 Business Days | £2.5 | |||
*Not Specified | *Not Specified | 3-7 Business Days | £2.5 | |
*Not Specified | £5,000 | 3 Business Days | £2.5 | |
*Not Specified | *Not Specified | 3-7 Business Days | £2.5 | |
*Not Specified | £700 | 3 Business Days | £2.5 | |
*Not Specified | *Not Specified | 3 Business Days | £2.5 |
Depositing funds is another quick and easy process for punters. Such a process is accessible via the distinct ‘Cashier’ icon at the top of the page. Once there, the below screen appears.
There’s an array of payment methods to choose from and once you’ve selected your desired option, it’s a mere matter of filling out the financial formalities before you have a funded account.
InfernoBet allows punters to use debit cards (VISA, Mastercard, Maestro), PayPal, PayviaPhone, Paysafecard, Trustly, MuchBetter, FastBank Transfer, Payz (formerly ecoPayz), NETELLER and Skrill for deposits and withdrawals.
The minimum and maximum deposit vary depending on the payment method, although we couldn’t find the maximum deposit figure for some methods. For example, debit cards, PayPal, PayviaPhone and Paysafecard (max £700) are all £10 minimum deposits. Trustly (max £700), MuchBetter, FastBank Transfer and Payz, meanwhile, are all £20 minimum.
Similarly, withdrawal efficiency is also method dependent. For some, like NETELLER and Skrill, withdrawals should arrive in your account within 24 hours but for others, namely debit cards and PayPal, it may take between three to seven days. It may take up to three days with Payz and Trustly. Information regarding other methods wasn’t accessible.
It’s also worth noting that the bookie charges a withdrawal fee of £2.50.
Moreover, there are several payment options available for international customers. These include giropay (Germany), Netbanker (India), SOFORT (Austria) and Euteller (Finland).
A cryptocurrency, BitBay Pay, can also be used to deposit funds, although this option isn’t available for UK customers.
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Deposit £10 for £10 free bet
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Excludes Skrill deposits
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Qualifying bets at odds greater than 1/2
InfernoBet does boast a welcome offer for new customers: a fairly standard deposit of £10 to earn a £10 free bet. Such an offer can be redeemed once and it’s valid for seven days from issue. The offer also excludes Skrill deposits, so be sure to use an alternate payment method.
Qualifying bets must be placed at odds greater than ½, while the bonus win generated from the free bet must be wagered ten times before it’s converted into real money. There’s also a maximum conversion amount of £20 with the welcome offer. So, overall, you might say that this promotion is fairly limited regarding reward and generosity.
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Plenty of sports boast their own promotion/offer
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Leaderboards and free bets
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Frequently updated
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High-risk, low reward
InfernoBet offers plenty in this regard, but quantity doesn’t necessarily translate to quality.
There’s a promotion associated with the bookie’s most popular sports, with leaderboard events and free bets their two primary promotions. Leaderboards are updated monthly, with players potentially earning up to £125 should they opt into such events. To do so, you’ll have to add a code upon deposit and bet a certain amount on the selected sport to qualify.
For example, punters have to place at least £25 of bets on basketball in April to enter the leaderboard.
Their free bet offers, meanwhile, are varied. The current golf promotion, for example, sees punters earn a £10 free bet after placing £25 worth of bets on golf (in April), while players will also earn free bets should they deposit every day (in a week) and use such funds on cricket events.
Moreover, InfernoBet’s UEFA Football Cashback offer allows punters to earn 15% of deposit losses back should they fail to win while betting on UEFA football events. However, this promotion is the prime example of high-risk, low reward. You have to deposit at least £50 to qualify and are likely to earn little back. It encourages irresponsible gambling if anything.
VIP/Loyalty Program
InfernoBet does boast a loyalty program, accessible via the trophy icon at the top of the page. The scheme involves ‘Missions’ which earn punters points upon completion. These points can then be used in the store, where you can enjoy free bet offers, bonus money, deposit bonuses and free spins as rewards for your loyalty.
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Extensive offering
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Competitive odds
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Superb esports and specials coverage
InfernoBet’s sportsbook is pretty extensive, with 2128 pre-match markets available across 35 different sports at the time of writing. All sports all covered in-depth, with tournaments and events covered from all around the globe.
The above image depicts the pre-match markets for the Champions League clash between Paris Saint-Germain and Bayern Munich. There are a plethora of markets to enjoy – 555 in total – ranging from throw-ins to saves.
However, there’s no point in boasting a fairly impressive sportsbook if your odds aren’t competitive and attractive to players. So, how do InfernoBet fair on the odds front?
To put this to the test and measure the quality of their margins we used the odds overround calculation. This is a percentage figure which is obtained when all the probabilities of an outcome of a bet are added together. Logically, this figure should come to 100% however this does not take into consideration the profit made by the bookie. For this reason, it is commonly accepted that an odds overround of less than 110% indicates good odds.
So, to carry out our little experiment, we picked three random football matches from the Premier League, Champions League and Bundesliga. The results came to 106.53%, 107.14% and 106.77% respectively, indicating that InfernoBet’s margins are, in fact, more than competitive.
The bookie also gives punters the choice to display their odds as fractions, decimals, American, HongKong, Indo or Malay. The minimum stake for a bet is 2p, while the maximum stake is £5,000.
Esports
Being a new bookie, it’s no surprise that InfernoBet’s esports coverage is one of the broadest we’ve seen. Counter-Strike, Dota 2 and League of Legends are the games predominantly covered by the bookie, with 205 live events available to bet on at the time of writing. King of Glory and Overwatch events are also covered.
Esports fans can also enjoy a £10 free bet should they place £25 of bets on esports events with InfernoBet. If you fancy yourself as an esports bettor, be sure to check out our top esports tips and strategies.
Other Specials
Their specials offering is also impressive and if you’re one who dabbles in the novelty world, InfernoBet may well be the place for you. Here, you can bet on the company that’ll put the first human on the moon, as well as the victor of American Hot Dog eating contests.
Betting for the 2021 BBC Sports Personality of the Year is already open, while there are several Royal Family markets to take advantage of.
Regarding entertainment, the Oscars (with a whopping 23 markets to enjoy), Brazilian Big Brother – niche, I know – are covered extensively by the bookie. Their politics offering, meanwhile, covers Australia, France, the UK and the US, with a variety of upcoming – short and long-term – political events offered within each.
Cash Out & Bet Builder
Customers can take full control of their bets with InfernoBet’s Cash Out and Partial Cash Out features. Their bet builder, meanwhile, simply doesn’t exist.
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Sufficient live offering
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Match trackers, statistics and timelines
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No live streaming service
A huge effort is made on their live offering, with the first thing you see on the homepage being the current in-play markets. At the time of writing, there were 111 live events to take advantage of and in the above example, punters could access 42 different live markets. A sufficient figure considering the football fixture.
Timelines, statistics and match trackers are also on hand to enhance the in-play betting experience for football punters. Unfortunately, however, InfernoBet doesn’t boast a live streaming service of any kind.
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Regulated and licensed by Malta Gaming Authority and Great British Gambling Commission
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Several account limits
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Comprehensive Privacy Policy available to view
InfernoBet is licensed and regulated by the Malta Gaming Authority as well as the Great British Gambling Commission.
Their emphasis on responsible gambling isn’t overly distinct – highlighted by their offers and promotions – although punters can set several account limits to prevent their gambling from becoming problematic. Deposit Limits, Time Outs, Wager and Loss Limits, Session Expiry Time, Reality Checks and Self-Exclusions can all be utilised by the punter.
The bookie’s responsible gambling page, meanwhile, discusses tips to prevent addiction and offers external site links for those in need of further help. The dangers of underage gambling are also laid bare.
If you’re also keen to know all the details regarding personal data collection, InfernoBet’s comprehensive Privacy Policy is on hand to keep you entertained.
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Basic FAQ’s section
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No 24/7 support
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Efficient enough live chat service
InfernoBet’s FAQ section is fairly primitive, meaning it’s likely you’ll have to utilise customer support to resolve your query.
Such a service doesn’t function 24/7 and, instead, is in action between 8:00 am and 12:00 am every day. The bookie boasts a live chat service, while you can also contact them via email or the contact form, as shown below.
We attempted to email them but received no response, while the contact form didn’t appear to function correctly. It doesn’t tell you whether your query has been submitted.
Nevertheless, we were able to get through to a support agent via the live chat service.
An automated message greeted us first before we wrote to say whether the bookie boasted a VIP/Loyalty program of any kind.
Their response was, well, minimalistic, shall we say. Although, their response was efficient, and they pointed out to us where we could access their loyalty scheme through a screenshot that circled the trophy icon at the top of the homepage. Overall, our experience was brief with our query being resolved in no time at all.
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Poorly designed website
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Confusing structure
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Simple betting process
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Mixed technical performance
This is where InfernoBet needs to evolve. Overall, the design of the site is gimmicky and unprofessional, with a black and orange colour scheme followed throughout. The font used by the bookie to advertise promotions is Word Art-like and is comparable to a GCSE Graphic Design project. There are a few teething technical issues too which undermine what was, overall, a pretty good performance in this regard.
However, it’s no surprise they let themselves down here considering the site only emerged in 2020.
The structure and layout of the site are also confusing, with so much going on. A horizontal live event slider is prominent on the homepage, with an advertisement slide running above and markets – live or pre-match –underneath. Links for FAQ’s, responsible gambling, deposits and withdrawals are located at the bottom of the page, while contact links are accessible via the messaging icon at the top, alongside InfernoBet’s promotions and loyalty program.
All the sports offered by the bookie run down the left-hand side of the homepage, with separate tabs for live and pre-match events. The search bar allows punters to access any event in an instant.
Importantly, the betting process is aided by the ever-presence of your betslip on the right-hand side of the page. Above that, you’ll find the Join/Login tabs.
Unfortunately, the bookie doesn’t offer punters any statistics to help with their bets, while there’s no blog either.
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No native app
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Same gimmicky design
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Faultless technical performance
The lack of a native app means you’ll have to access InfernoBet via the search engine of your choice on mobile.
The mobile site boasts the similarly gimmicky design and confusing structure, with advertisements and promotions prominent on the homepage. The bookie’s A-Z list of sports – for both live and pre-match markets – consumes the rest of the homepage.
The menu tab in the top-left hand corner grants access to other avenues of the site: promotions, support and casino. InfernoBet’s loyalty scheme, meanwhile, has its own tab at the top of the page.
On a brighter note, the technical performance of the mobile site was faultless.
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Impressive casino offering
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Welcome bonus
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No virtual sports available
InfernoBet boasts a vast casino offering, with new customers also being able to enjoy a welcome bonus of 100% up to £100 on their first deposit. The bonus must be wagered x50 before a withdrawal can be made, however, and it’s only available on selected games.
Nevertheless, you can enjoy an endless number of different casino games, including slots, jackpots and live casino events. There are no virtual sports, though.
InfernoBet has plenty to work on until it can be considered a top bookie. As it stands, there are just too many faults. The site’s design is unconvincing, their promotions – while intriguing – are, more often than not, not overly rewarding, their customer service needs work, while withdrawal fees are a big downside. Nevertheless, due to their impressive pre-match offering, rewarding loyalty program and the emphasis placed upon esports and novelty markets, InfernoBet may well attract some. However, we recommend that you take your betting exploits elsewhere for the time being.
InfernoBet FAQs
Regardless of the payment method, the minimum deposit amount Infernobet is set at to £20. The payment methods available are Debit Cards, PayPal, PayviaPhone, PaySafeCard, Trustly, MuchBetter and Payz.
To withdraw money, you will need to log in and select your preferred method from the cashier tab. The minimum withdrawal amount is £2.50.
Withdrawal times depend on the payment method chosen. Your withdrawal request may be processed within 24 hours but can take up to 3 working days.
If you’re a new user, you can earn free bets by creating an account and claiming their welcome offer. If not, you can head over to the promotions page and check out the sports deposit cashback offers which are available at the time of writing.
To use your free bets, you will need to select odds which are at least 1/1 and activate the free bet from the betslip itself.
You may contact customer support via email at any time or via the live chat function on their site.
If you wish to permanently delete your account, you will need to are requested to send an email to customer support at customersupport@instantgamesupport.com.
Placing an acca on Infernobet is pretty straightforward. Select the odds from the different matches you wish to include in the acca to add them to the betslip. Make sure that the betslip dropdown option is set at ‘Multiple' and set the stake at the bottom of the betslip.